Senior Delivery Leader, India Ship Team

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

What does a successful Head of Senior Delivery Leader - India SHIP Lead do

As a Senior Delivery Leader you will work within high-priority fintech engineering squads to improve how teams plan deliver and release software. You will partner with engineering and product leaders across platform data artificial intelligence (AI) and core banking programs to strengthen flow quality dependency management and decision-making discipline. Your work will improve predictability reduce rework and help teams ship better software in controlled delivery environments

What youll do:

• Coach engineering squads and leaders on practical Scrum Kanban extreme programming (XP) backlog health work-in-progress (WIP) limits work slicing estimation planning and continuous improvement practices
• Facilitate program increment (PI) planning dependency resolution risk tracking retrospectives and delivery reviews across platform data AI and core banking programs
• Use flow metrics cycle time escaped defects predictability blocked time and rework analysis to identify delivery constraints and drive corrective action
• Improve engineering and product collaboration so teams make smaller decisions faster while maintaining financial operational and regulatory controls
• Build practical coaching playbooks for distributed teams working on legacy modernization and fintech platform programs
• Partner with stakeholders to improve delivery transparency clarify dependencies and strengthen execution discipline across squads
• Reinforce agile mechanisms that measurably improve shipping outcomes delivery quality and release consistency
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

What you will need to have:

• 6 years of experience in agile delivery engineering program leadership delivery coaching or transformation support within financial services technology fintech or complex enterprise software environments
• 5 years of experience facilitating Scrum Kanban PI planning risk tracking dependency management retrospectives and delivery reviews for software engineering teams
• 5 years of experience using flow metrics cycle time blocked time escaped defects rework analysis and predictability measures to improve team delivery performance
• 4 years of experience partnering with engineering and product teams to improve planning quality release discipline and decision-making in regulated or operationally complex environments
• SAFe Program Consultant certification or similar agile certification or equivalent combination of education related experience and/or military experience
• Bachelors degree in Business Engineering Information Systems Computer Science or a related field or equivalent combination of education related experience and/or military experience

What would be great to have:

• Experience coaching distributed teams working on legacy modernization platform engineering data or AI programs
• Experience improving work-in-progress controls dependency visibility and cycle time within high-pressure delivery environments
• Experience supporting delivery in payments banking technology or other regulated software domains

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.