MoEngage is an insights-led customer engagement platform trusted by 1350 global consumerbrands including McAfee Flipkart Dominos Nestle Deutsche Telekom and OYO. MoEngagecombines data from multiple sources to help brands gain a 360-degree view of their Analytics arms marketers and product owners with insights into customer can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversationsacross the website mobile email social and messaging channels. MoEngage Inform thetransactional messaging infrastructure helps unify promotional and transactional communication toa single platform for better insights and lower costs. MoEngages AI Suite helps marketers developwinning copies and creatives optimize campaigns and channels that boost engagement and helpwith faster over a decade consumer brands in 60 countries have been using MoEngage to power digitalexperiences for over a billion monthly customers. With offices in 15 countries MoEngage is backedby Goldman Sachs Asset Management B Capital Steadview Capital Multiples Private Equity EightRoads F-Prime Capital Matrix Partners Ventureast and Helion was named a Contender in The Forrester WaveTM: Real-Time Interaction ManagementQ1 2024 report and Strong Performer in The Forrester WaveTM 2023 report. MoEngage was alsofeatured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms forB2C Enterprises 2023.
About the role:
We are looking for a meticulous fast-moving and cross-functional Senior Deal Desk Analyst to act as the ultimate bridge between Sales Legal Finance and this role you will be the final line of defense ensuring our commercial data is flawless and our transactions are sound. You will own the operational lifecycle of both exciting new business wins and critical contract renewals transforming complex sales negotiations into clean billing-ready documentation.
This is a high-impact position within our Revenue Operations ecosystem. You will balance the urgency of a fast-paced sales cycle with the rigorous precision required for financial accuracy utilizing Salesforce and CPQ tools (like DealHub) to keep our revenue engine running smoothly.
Responsibilities:
New Business
Review non-standard contract clauses and coordinate with Legal and Sales on appropriate redlines or approvals.
Complete the deal desk checklist for all signed deals validating commercial terms Salesforce data accuracy and DealHub quote alignment.
Hand over executed deals to the Billing team promptly ensuring all required documentation and data are accurate and complete.
Track pending deal closures and proactively flag blockers that could delay billing handover.
Renewals & Existing Business
Own end-to-end paperwork for all contract renewals generating quotes in DealHub coordinating approvals and ensuring timely execution.
Process contract revisions including amendments upsells and commercial changes with accurate updates reflected in Salesforce and DealHub.
Maintain renewal timelines and follow up with Sales to ensure no renewal falls through the cracks.
Requirements
Must-Have
High attention to detail you will be the last line of accuracy before deals go to billing.
Strong communication skills ability to work cross-functionally with Sales Legal Finance and Billing without losing context or urgency.
Ability to prioritise effectively in a fast-paced environment with multiple deals at varying stages.
23 years of experience in Deal Desk Sales Operations Revenue Operations or a commercial support role.
Hands-on experience with Salesforce CRM for opportunity and contract data management.
Experience with a CPQ or quoting tool (DealHub preferred; Salesforce CPQ or similar acceptable).
Good to Have
Familiarity with B2B SaaS deal structures ARR multi-year contracts amendments and renewal cycles.
Prior experience working alongside enterprise sales teams on complex deal reviews.
At MoEngage we respect and value differences. We believe that when people from diversebackgrounds and perspectives collaborate we create the most value for our clients ouremployees and society. We embrace diversity and uphold a strong set of values. We are committedto inclusivity and take pride in providing equal opportunities for success and at MoEngage is based solely on professional competence skills and experience. Westand firmly against all forms of discrimination and support equal rights and opportunities regardlessof gender ethnicity abilities age identity orientation or expression marital status (including pregnancy) religion and beliefs or any other status protected by is our policy to comply with all applicable national state and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring theirpassions authentic selves and talents to work collaborating to drive progress and solve meaningfulchallenges.
Why Join Us! At MoEngage we are passionate about our team and technology - see below to know more about us.
About MoEngage:MoEngage is an insights-led customer engagement platform trusted by 1350 global consumerbrands including McAfee Flipkart Dominos Nestle Deutsche Telekom and OYO. MoEngagecombines data from multiple sources to help brands gain a 360-degree view of their Analytics arms marketers and pr...
About MoEngage:
MoEngage is an insights-led customer engagement platform trusted by 1350 global consumerbrands including McAfee Flipkart Dominos Nestle Deutsche Telekom and OYO. MoEngagecombines data from multiple sources to help brands gain a 360-degree view of their Analytics arms marketers and product owners with insights into customer can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversationsacross the website mobile email social and messaging channels. MoEngage Inform thetransactional messaging infrastructure helps unify promotional and transactional communication toa single platform for better insights and lower costs. MoEngages AI Suite helps marketers developwinning copies and creatives optimize campaigns and channels that boost engagement and helpwith faster over a decade consumer brands in 60 countries have been using MoEngage to power digitalexperiences for over a billion monthly customers. With offices in 15 countries MoEngage is backedby Goldman Sachs Asset Management B Capital Steadview Capital Multiples Private Equity EightRoads F-Prime Capital Matrix Partners Ventureast and Helion was named a Contender in The Forrester WaveTM: Real-Time Interaction ManagementQ1 2024 report and Strong Performer in The Forrester WaveTM 2023 report. MoEngage was alsofeatured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms forB2C Enterprises 2023.
About the role:
We are looking for a meticulous fast-moving and cross-functional Senior Deal Desk Analyst to act as the ultimate bridge between Sales Legal Finance and this role you will be the final line of defense ensuring our commercial data is flawless and our transactions are sound. You will own the operational lifecycle of both exciting new business wins and critical contract renewals transforming complex sales negotiations into clean billing-ready documentation.
This is a high-impact position within our Revenue Operations ecosystem. You will balance the urgency of a fast-paced sales cycle with the rigorous precision required for financial accuracy utilizing Salesforce and CPQ tools (like DealHub) to keep our revenue engine running smoothly.
Responsibilities:
New Business
Review non-standard contract clauses and coordinate with Legal and Sales on appropriate redlines or approvals.
Complete the deal desk checklist for all signed deals validating commercial terms Salesforce data accuracy and DealHub quote alignment.
Hand over executed deals to the Billing team promptly ensuring all required documentation and data are accurate and complete.
Track pending deal closures and proactively flag blockers that could delay billing handover.
Renewals & Existing Business
Own end-to-end paperwork for all contract renewals generating quotes in DealHub coordinating approvals and ensuring timely execution.
Process contract revisions including amendments upsells and commercial changes with accurate updates reflected in Salesforce and DealHub.
Maintain renewal timelines and follow up with Sales to ensure no renewal falls through the cracks.
Requirements
Must-Have
High attention to detail you will be the last line of accuracy before deals go to billing.
Strong communication skills ability to work cross-functionally with Sales Legal Finance and Billing without losing context or urgency.
Ability to prioritise effectively in a fast-paced environment with multiple deals at varying stages.
23 years of experience in Deal Desk Sales Operations Revenue Operations or a commercial support role.
Hands-on experience with Salesforce CRM for opportunity and contract data management.
Experience with a CPQ or quoting tool (DealHub preferred; Salesforce CPQ or similar acceptable).
Good to Have
Familiarity with B2B SaaS deal structures ARR multi-year contracts amendments and renewal cycles.
Prior experience working alongside enterprise sales teams on complex deal reviews.
At MoEngage we respect and value differences. We believe that when people from diversebackgrounds and perspectives collaborate we create the most value for our clients ouremployees and society. We embrace diversity and uphold a strong set of values. We are committedto inclusivity and take pride in providing equal opportunities for success and at MoEngage is based solely on professional competence skills and experience. Westand firmly against all forms of discrimination and support equal rights and opportunities regardlessof gender ethnicity abilities age identity orientation or expression marital status (including pregnancy) religion and beliefs or any other status protected by is our policy to comply with all applicable national state and local laws related to non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring theirpassions authentic selves and talents to work collaborating to drive progress and solve meaningfulchallenges.
Why Join Us! At MoEngage we are passionate about our team and technology - see below to know more about us.
Execute your cross channel marketing strategy with MoEngage’s insights-led customer engagement platform. Leverage the power of personalization with MoEngage.
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