Senior Associate, Transport & Travel Operations

About the company

Consilio stands as the global leader in eDiscovery document review flexible legal talent and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities the company empowers multinational law firms and corporations using innovative software cost-effective managed services and deep legal and regulatory industryexpertise.

Role Summary

We are seeking a Senior Associate to support employee transport and travel operations. This role is primarily execution- and coordination-focused working closely with internal stakeholders and vendors to ensure smooth day-to-day transport and travel operations accurate reporting and adherence to service and compliance standards. Procurement and workplace operations exposure will be considered an added advantage.

Employee Transport & Mobility (Primary Focus)

• Support employee transport and mobility programs including spot rental cabs
• Assist in daily transport operations route planning roster management fleet utilization and resolving employee transport-related queries and escalations.
• Coordinate with transport vendors on scheduling attendance billing and service issues
• Track and support exception handling escalations and service recovery
• Ensure adherence to transport policies safety norms and SLAs

Logistics & Travel Support

• Support logistics planning for larger groups and cohorts including new hires and internal movements
• Provide coordination support for client travel and VIP movements as required
• Assist with corporate travel bookings and accommodation coordination on a need basis

Vendor Coordination

• Act as a point of coordination with transport and logistics vendors for day-to-day operations
• Support vendor performance tracking and documentation
• Assist with SOW-related follow-ups and compliance documentation

Reporting & Operational Support

• Prepare and maintain monthly MIS and cost reports related to transport operations
• Support invoice validation attendance tracking and basic variance analysis
• Maintain operational trackers and dashboards using Microsoft Excel
• Assist senior team members with data analysis and operational reporting

Procurement & Workplace Operations (Added Advantage)

• Support indirect procurement activities related to transport office and workplace requirements (preferred)
• Provide coordination support to facilities and workplace operations teams if required

Required Skills & Experience

• 58 years of experience in Vendor management employee transport operations logistics and travel management
• Hands-on experience coordinating with transport vendors managing daily transport operations and resolving employee transport-related queries and escalations
• Strong working knowledge of Microsoft Excel for MIS and reporting
• Good communication and coordination skills
• Detail-oriented with the ability to manage operational tasks and follow-ups
• Comfortable working in a support role within a fast-paced environment

Preferred / Added Advantage

• Exposure to procurement processes or workplace operations
• Experience supporting large employee bases or multi-location transport programs
• Familiarity with compliance safety and transport policies

Consilios True North Values

Excellence -We strive to make every client our advocate

Passion -We DO because we CARE.

Collaboration -We win together through teamwork and communication.

Agility -We flexadaptand embrace change.

People -We valuerespectand invest in our teammates.

Vision -We create clarity of purpose and a clear path forward