Senior Associate, BI

Job Purpose

The BI BAU Senior Associate BI is responsible for ensuring timely accurate and high-quality delivery of reporting and analytics services for assigned markets/countries. The role leads a team of BI professionals drives operational excellence manages stakeholder relationships ensures adherence to quality and SLA commitments promotes automation and continuous improvement initiatives and supports talent development within the team.

The Senior Associate BI acts as the key liaison between local BI Consultants Commercial teams Operations and Global Delivery teams ensuring business requirements are translated into efficient and scalable reporting solutions.

Key Responsibilities

Delivery & Operations Management

• Ensure timely and quality delivery of all scheduled and ad hoc reports within agreed SLAs and KPIs.
• Monitor daily production activities and proactively manage delivery risks escalations and dependencies.
• Oversee end-to-end report generation validation publishing and distribution processes.
• Establish strong operational controls to ensure data accuracy consistency and compliance with reporting standards.
• Drive adherence to service management processes including incident problem and change management.

Senior Associate BIship & Resource Management

• Lead mentor and coach Associates and Senior Associates within assigned teams.
• Manage workforce planning capacity management resource allocation and cross-utilization across markets and projects.
• Set performance expectations and conduct regular performance reviews feedback sessions and development discussions.
• Foster a high-performance collaborative and customer-focused team culture.
• Support hiring onboarding knowledge transfer and succession planning initiatives.

Stakeholder Management

• Serve as the primary point of contact for BI Consultants Commercial Teams Operations and Delivery Leadership.
• Build strong relationships with stakeholders and ensure effective communication regarding delivery status risks and improvement opportunities.
• Manage escalations professionally and drive timely resolution of critical business issues.
• Present operational updates performance metrics and improvement initiatives to leadership and stakeholders.

Quality & Governance

• Ensure compliance with BI governance standards SOPs audit requirements and data security guidelines.
• Review and monitor report quality metrics and implement corrective actions where necessary.
• Drive root cause analysis (RCA) for production issues and establish preventive measures.
• Ensure production trackers report inventories knowledge repositories and process documentation remain updated.

Automation & Continuous Improvement

• Identify automation opportunities across reporting and operational processes.
• Drive efficiencies through the use of Power BI Power Automate SQL Python Alteryx DIPE Discover Dynamics and other BI tools where applicable.
• Lead process simplification standardization and optimization initiatives to improve productivity and reduce cycle times.
• Track and deliver measurable business benefits from continuous improvement initiatives.

Analytics & Technical Excellence

• Maintain advanced knowledge of BI systems reporting platforms and NielsenIQ tools.
• Support complex reporting investigations data validation exercises and issue resolution.
• Ensure best practices in dashboard development data modeling visualization and reporting automation are followed.
• Promote data-driven decision-making and analytical excellence within the team.

Performance & Metrics Management

• Monitor operational KPIs including SLA adherence productivity quality utilization automation gains and customer satisfaction.
• Review team performance dashboards and implement action plans to address gaps.
• Report business performance and operational trends to management regularly.

Required Skills & Competencies

Leadership & Management

• Senior Associate BIship
• People Development & Coaching
• Performance Management
• Stakeholder Management
• Conflict Resolution
• Decision Making

Technical & Analytical

• Power BI
• SQL
• Advanced Excel
• Data Visualization
• Data Quality Management
• Reporting Automation
• BI Tools & Platforms
• Process Improvement Methodologies

Operational Excellence

• SLA Management
• Resource Planning
• Risk Management
• Root Cause Analysis (RCA)
• Process Documentation
• Governance & Compliance

Communication

• Excellent verbal and written communication
• Executive-level presentation skills
• Cross-functional collaboration
• Customer-centric mindset

Key Performance Indicators (KPIs)

• SLA Compliance %
• Report Quality & Accuracy %
• Productivity & Utilization %
• Stakeholder Satisfaction Score
• Automation Savings Delivered
• Employee Engagement & Retention
• Training & Development Completion
• Escalation Resolution TAT
• Process Improvement Benefits Realized

Qualifications :

Preferred Experience

• 6-10 years of experience in Business Intelligence Reporting Analytics or Operations.
• Experience managing global stakeholders and virtual teams.
• Strong understanding of BI delivery reporting operations data governance and automation frameworks.
• Experience with Power BI SQL Excel and workflow automation tools preferred.

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

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Employment Type :

Full-time