Senior Administrator Salesforce Platform
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Job Summary
- Administer user access permission sets role hierarchy sharing configurations queues public groups and security controls
- Configure objects fields record types page layouts Lightning applications validation rules Flow automation approvals case management and business workflows
- Recommend scalable configuration-first solutions aligned with Salesforce best practices and Northstar architectural standards
- Maintain configuration inventories process guides platform documentation and administration standards
- Administer least-privilege role-based security models and support segregation-of-duty requirements
- Partner with Cybersecurity Privacy Compliance and Audit teams on governance reviews access certifications and regulatory requirements
- Coordinate releases deployments environment refreshes seasonal release assessments and production-readiness activities
- Monitor platform health performance adoption controls and system stability while managing operational risk
- Serve as a Salesforce subject matter expert and trusted advisor to stakeholders across Business Groups and World Areas
- Develop user guides knowledge articles training materials onboarding activities office hours and enablement workshops
- Partner with Data Governance and Master Data Management teams to improve customer account contact partner and opportunity data quality
- Develop reports dashboards scorecards and metrics for adoption utilization data quality and business performance
- Support Data Cloud and Agentforce administration identity resolution governance controls responsible AI practices and operational monitoring
You are a proactive customer-focused Salesforce professional who combines hands-on expertise with business acumen and operational discipline. You are recognized as a trusted partner collaborative problem solver and advocate for secure scalable platform practices that improve adoption and business outcomes.
- Salesforce platform administration configuration security sharing data management reporting and environment management
- Flow Builder declarative automation validation rules approval processes and deployment coordination
- Salesforce governance release management operational support and enterprise integration concepts
- Foundational knowledge of Data Cloud Agentforce identity management and data quality controls
- Minimum of 5 years of Salesforce administration experience including support for a complex global enterprise and large-scale user community
- Experience supporting enterprise CRM transformation programs and managed service or implementation partners
- Excellent communication stakeholder management and cross-functional collaboration skills
- Ability to support a globally distributed user base and balance responsiveness with governance
- Bachelors degree in Information Systems Computer Science Business Engineering or a related discipline
- Experience supporting a Salesforce Center of Excellence operating model
- Experience with Data Cloud Agentforce Manufacturing Cloud and Experience Cloud
- Industrial manufacturing B2B MDM CDM data stewardship or enterprise data governance experience
- Preferred certifications include Salesforce Advanced Administrator Platform App Builder Sales Cloud Consultant Service Cloud Consultant AI Associate Agentforce Specialist and Data Cloud Consultant
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans a variety of medical insurance plans Employee Assistance Program employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Required Experience:
Senior IC
About Company
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more
