SAP SuccessFactors PMGM Consultant

Company : Willware Technologies

Role:Hiring: SAP SuccessFactorst (PMGM) Consultant

Location: PAN India
Experience: 5 Years

Job Summary

We are looking for an experienced SAP SuccessFactors Performance & Goal Management (PMGM) Consultant with strong implementation and support expertise. The ideal candidate should have hands-on experience in Performance & Goal Management release management and customer support while working in global environments.

Key Responsibilities

• Configure and implement SAP SuccessFactors Performance & Goal Management (PMGM) solutions.

• Design implement and support complex business processes in the SuccessFactors environment.

• Gather analyze and translate business requirements into scalable solutions.

• Handle bi-annual (Half-Yearly) SuccessFactors release management activities.

• Manage incidents service requests and change requests within agreed SLAs.

• Troubleshoot application issues and provide user guidance.

• Configure the application following SAP best practices.

• Work closely with onsite and offshore teams to deliver project milestones.

• Prepare project documentation validation documents and knowledge articles.

• Participate in weekly and monthly status meetings with customers.

• Provide continuous service improvement recommendations.

• Ensure successful project delivery and post-go-live support.

Mandatory Skills

• SAP SuccessFactors Performance & Goal Management (PMGM) Certification.

• Minimum 2 end-to-end SuccessFactors implementation projects.

• Strong expertise in Performance & Goal Management (PMGM).

• Experience handling Half-Yearly (Bi-Annual) SuccessFactors Release Management.

• Hands-on experience with People Analytics and Story Reports.

• Good understanding of global Performance Management processes.

• Ability to work effectively in a matrix organization.

• Experience in configuration implementation and production support.

Preferred Skills

• SCDP Certification.

• Experience with Calibration Continuous Performance Management (CPM) and 360-Degree Feedback.

• Knowledge of ITIL processes.

• Experience handling Incidents Service Requests and Change Requests.

• Strong troubleshooting and analytical skills.

• Experience coordinating with vendors for upgrades and issue resolution.

• Excellent communication and stakeholder management skills.