SAP Cloud ALM
Job Summary
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired bya collaborative community of colleagues around the world and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable more inclusive world.
Capgemini is a global leader in consulting digital transformation technology and engineering services. We harness the power of technology to deliver business value and help organizations accelerate their journey towards innovation
- Act as the SME for SAP Application Lifecycle Management (ALM) solutions across cloud and on-premise SAP landscapes.
- Lead SAP Cloud ALM implementation configuration and adoption initiatives.
- Manage and support SAP Solution Manager 7.2 functionalities including ChaRM ITSM Monitoring and Test Management.
- Collaborate with SAP Basis Functional Development and Business teams to ensure system stability and operational excellence.
- Drive ALM transformation initiatives including migration from Solution Manager to Cloud ALM.
- Define governance monitoring incident management and change management best practices.
- Provide strategic recommendations for SAP Operations Monitoring and Continuous Improvement.
- Act as the SME for SAP Application Lifecycle Management (ALM) solutions across cloud and on-premise SAP landscapes.
- Lead SAP Cloud ALM implementation configuration and adoption initiatives.
- Manage and support SAP Solution Manager 7.2 functionalities including ChaRM ITSM Monitoring and Test Management.
- Collaborate with SAP Basis Functional Development and Business teams to ensure system stability and operational excellence.
- Drive ALM transformation initiatives including migration from Solution Manager to Cloud ALM.
- Define governance monitoring incident management and change management best practices.
- Provide strategic recommendations for SAP Operations Monitoring and Continuous Improvement.
- Implement and configure SAP Cloud ALM services.
- Set up:
- Health Monitoring
- Integration & Exception Monitoring
- Job & Automation Monitoring
- Business Process Monitoring
- User & Performance Monitoring
- Enable Cloud ALM for SAP S/4HANA SAP BTP SuccessFactors Ariba and other SAP Cloud solutions.
- Configure alerting dashboards analytics and reporting.
- Support Requirements Management Test Management and Deployment Management.
- Drive Cloud ALM adoption and process optimization.
- Configure and support:
- ChaRM (Change Request Management)
- IT Service Management (ITSM)
- Solution Documentation
- Test Suite
- Technical Monitoring
- Business Process Monitoring
- Root Cause Analysis
- Focused Insights
- Perform Managed System Configuration and System Monitoring setup.
- Support SolMan upgrades maintenance and integrations.
- Enable end-to-end monitoring and reporting for SAP landscapes.
- Monitor SAP systems and resolve application issues proactively.
- Support incident problem change and release management processes.
- Ensure SLA compliance and operational excellence.
- Coordinate with SAP Basis and Infrastructure teams for troubleshooting.
- Conduct user training documentation and knowledge transfer sessions
- 6-12 years of SAP experience.
- Strong hands-on experience in SAP Cloud ALM.
- Extensive experience in SAP Solution Manager 7.2.
- Expertise in:
- ChaRM
- ITSM
- Solution Documentation
- Test Management
- Technical Monitoring
- Business Process Monitoring
- Root Cause Analysis
- Experience with SAP S/4HANA landscapes.
- Knowledge of SAP Basis concepts and SAP architecture.
- Understanding of integration between SAP Cloud ALM and SAP solutions.
- Strong analytical and troubleshooting skills.
- Experience with SAP Focused Run.
- Experience in RISE with SAP projects.
- Exposure to SAP BTP services and integrations.
- Knowledge of SAP Signavio Process Manager.
- Familiarity with Agile DevOps and ITIL practices.
- SAP Cloud ALM and SAP Solution Manager certifications preferred.
- Strong stakeholder management and communication skills.
- Ability to drive workshops and requirement-gathering sessions.
- Excellent problem-solving and leadership capabilities.
- Experience mentoring junior consultants and supporting delivery teams.
- Opportunities to work with global clients on innovative SAP projects.
- Dynamic and inclusive workplace culture.
- Continuous learning and professional development support.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired bya collaborative community of colleagues around the world and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable more inclusive world.
Capgemini is an AI-powered global business and technology transformation partner delivering tangible business value. We imagine the future of organizations and make it real with AI technology and people. With our strong heritage of nearly 60 years we are a responsible and diverse group of 420000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem leveraging our capabilities across strategy technology design engineering and business operations. The Group reported 2024 global revenues of 22.1 billion.
Make it real
About Company
A global leader in consulting, technology services and digital transformation, we offer an array of integrated services combining technology with deep sector expertise.