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SAM Analysts
Job Location:
Monthly Salary:
Posted:
24 October 2026 (20 hours ago)
Posted:
Application Deadline:
21 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Title: SAM Analysts
Location: Bangalore
Exp: 7 Years
Job Description:
Key Responsibilities
Location: Bangalore
Exp: 7 Years
Job Description:
Key Responsibilities
- Perform daily operational activities across the end-to-end SAM lifecycle.
- Review software inventory data received from SCCM/MECM Intune Jamf cloud SaaS CMDB and other approved discovery sources.
- Analyse software installations usage users devices ownership and deployment information.
- Identify missing duplicate stale incorrectly classified or incomplete software inventory records.
- Perform software normalisation and validate software product publisher edition version and categorisation information.
- Maintain software models and supporting data within the SAM platform.
- Collect validate and maintain software licence entitlement information from contracts purchase orders invoices licence certificates and publisher portals.
- Map licences and entitlements to applicable software products and licence metrics.
- Run and validate reconciliation processes.
- Investigate reconciliation exceptions and resolve data-related issues.
- Monitor software compliance positions and identify over-licensed and under-licensed products.
- Perform Effective Licence Position analysis for selected publishers.
- Identify unused underutilised duplicate or unnecessarily allocated software licences.
- Support licence harvesting reclamation reuse transfer and right-sizing activities.
- Track licence optimisation opportunities and realised benefits.
- Support software renewal activities through licence consumption entitlement utilisation and forecast analysis.
- Validate software requests against available licence inventory before new procurement.
- Support application owners and end users with software entitlement and licence-related queries.
- Maintain publisher and product-level licence information.
- Support compliance assessments true-up exercises vendor reviews and software audits.
- Gather and maintain evidence required for internal and external audits.
- Monitor SAM operational queues incidents service requests exceptions and assigned work items.
- Perform data-quality checks and corrective actions.
- Generate operational compliance optimisation and management reports.
- Track ageing items and ensure timely closure within agreed SLA targets.
- Escalate licence risks reconciliation failures data gaps renewal risks and operational blockers.
- Participate in weekly operational reviews and monthly governance meetings.
- Maintain operational documentation knowledge articles runbooks and work instructions.
- Identify repetitive activities that can be automated and contribute to continuous improvement.
- Work with the Process Improvement Lead and SAM Tool Expert to implement approved process and platform improvements.
Required Experience:
IC
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