Salesforce Revenue Cloud Support
Job Summary
Company: Willware Technologies
Role: Salesforce Revenue Cloud Support
Location: Bangalore
Job: WFO
Experience
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6-8 years of Salesforce experience.
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Hands-on experience in Salesforce Revenue Cloud CPQ and Billing.
Key Responsibilities
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Provide application support for Salesforce Revenue Cloud solutions.
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Support and maintain Salesforce CPQ (Configure Price Quote) and Billing applications.
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Configure and maintain products pricing rules product rules bundles discount schedules and quote templates.
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Support Quote-to-Cash (Q2C) processes including subscriptions renewals amendments and asset-based ordering.
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Support Salesforce Billing processes including invoicing payment management tax calculations credit/debit notes and revenue recognition.
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Troubleshoot production issues perform root cause analysis and resolve incidents within SLA.
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Support customizations developed using Apex Lightning Web Components (LWC) Aura Components Visualforce SOQL/SOSL and Triggers.
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Support REST/SOAP API integrations with ERP Finance and third-party applications.
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Perform configuration changes bug fixes minor enhancements and deployment support.
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Collaborate with business users and cross-functional teams to ensure smooth application support and system availability.
Required Skills
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Salesforce Revenue Cloud
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Salesforce CPQ
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Salesforce Billing
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Quote-to-Cash (Q2C)
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Revenue Recognition
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Subscription Management
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Contract Lifecycle Management (CLM)
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Advanced Approvals
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Apex
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Lightning Web Components (LWC)
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Aura Components
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Visualforce
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SOQL/SOSL
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REST/SOAP APIs
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Production/Application Support
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ERP and Finance System Integrations
Required Skills:
Salesforce