Salesforce Revenue Cloud Support

Company: Willware Technologies

Role: Salesforce Revenue Cloud Support

Location: Bangalore

Job: WFO

Experience

• 6-8 years of Salesforce experience.

• Hands-on experience in Salesforce Revenue Cloud CPQ and Billing.

Key Responsibilities

• Provide application support for Salesforce Revenue Cloud solutions.

• Support and maintain Salesforce CPQ (Configure Price Quote) and Billing applications.

• Configure and maintain products pricing rules product rules bundles discount schedules and quote templates.

• Support Quote-to-Cash (Q2C) processes including subscriptions renewals amendments and asset-based ordering.

• Support Salesforce Billing processes including invoicing payment management tax calculations credit/debit notes and revenue recognition.

• Troubleshoot production issues perform root cause analysis and resolve incidents within SLA.

• Support customizations developed using Apex Lightning Web Components (LWC) Aura Components Visualforce SOQL/SOSL and Triggers.

• Support REST/SOAP API integrations with ERP Finance and third-party applications.

• Perform configuration changes bug fixes minor enhancements and deployment support.

• Collaborate with business users and cross-functional teams to ensure smooth application support and system availability.

Required Skills

• Salesforce Revenue Cloud

• Salesforce CPQ

• Salesforce Billing

• Quote-to-Cash (Q2C)

• Revenue Recognition

• Subscription Management

• Contract Lifecycle Management (CLM)

• Advanced Approvals

• Apex

• Lightning Web Components (LWC)

• Aura Components

• Visualforce

• SOQL/SOSL

• REST/SOAP APIs

• Production/Application Support

• ERP and Finance System Integrations

Required Skills:

Salesforce