Salesforce B2B Commerce Services Technical Specialist

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

Could you be the full-time Salesforce B2B Commerce Services Technical Specialist in Bangalore were looking for

Your future role

Take on a new challenge and apply your comprehensive Salesforce expertise in a cutting-edge and rapidly evolving digital landscape. Youll work alongside innovative collaborative and dedicated teammates.

Youll play a pivotal role in shaping the future of our global Salesforce ecosystem. Day-to-day youll work closely with teams across the business (ERP Engineering Digital Operations Customer Service) contribute to the design and evolution of our Salesforce applications and ensure seamless alignment with our global core model.

Youll specifically take care of leading development and release activities as well as documenting and strengthening our Technical & Functional Core Model but also provide deep functional and technical expertise to support business stakeholders.

Well look to you for:

• Managing designing and implementing functional and technical solutions aligned with business strategy and the global Salesforce Core Model.

• Safeguarding the integrity scalability and future evolution of Service Cloud Sales Cloud Experience Cloud and B2B Commerce Cloud platforms.

• Translating complex business requirements into clear scalable and well-architected technical and functional designs.

• Preparing and presenting solution documentation to business stakeholders technical teams and cross-functional groups.

• Leading and supporting development efforts providing technical direction to internal and external development teams.

• Designing developing debugging unit testing and documenting Salesforce B2B Commerce applications following established coding standards.

• Building and customizing LWR Sites CMS Lightning Web Components (LWC) and Experience/Commerce Cloud features including B2B Commerce community components.

• Implementing Apex Classes Triggers Batch jobs and Scheduler classes to support automation and complex business logic.

• Developing and managing Salesforce Flows (Record-triggered Auto-launched Schedule-triggered) and enhancing standard checkout or business flows.

• Applying strong validation rules exception handling and UX enhancements such as toast notifications and guided error messaging.

• Performing data loading and maintenance using Data Loader Workbench and other Salesforce administration tools.

• Troubleshooting and resolving technical issues across Salesforce platforms with a focus on stability performance and maintainability.

• Ensuring code quality reusability and compliance with security and development best practices using GitLab for version control and CI/CD.

• Collaborating with Product Owners and cross-functional partners to analyze gaps propose enhancements and drive scalable improvements.

• Supporting global and regional rollout initiatives ensuring multi-market consistency including multi-currency and multi-language implementations.

• Maintaining consistent adherence to global design principles and deployment standards across all markets and rollout waves.

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:

• Engineering degree (IT or related) with 6 years of hands-on Salesforce experience.

• Strong functional and technical expertise across Service Cloud Sales Cloud Experience Cloud and B2B Commerce Cloud.

• Deep knowledge of Salesforce development: Apex LWC Visualforce SOQL/SOSL data modeling and declarative automation.

• Hands-on experience with Salesforce integrations using REST/SOAP APIs OAuth/SSO Connected Apps and Platform Events.

• Proficiency in Salesforce architecture security model permission sets profiles and sharing rules.

• Experience with data management tools and concepts (Data Loader Workbench ETL/ELT).

• Solid understanding of CI/CD release management version control (Git/GitLab) and agile delivery using JIRA.

• Strong analytical problem-solving and communication skills; able to work under pressure and meet tight deadlines.

• Mandatory Salesforce Certifications: Platform Developer I (PD1) B2B Commerce Cloud.

• Additional certifications (System/Application Architect Experience Cloud) are a strong plus.

Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:

• Enjoy stability challenges and a long-term career free from boring daily routines

• Work with the latest Salesforce products and technologies

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative projects

• Utilise our dynamic and agile working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development through award-winning learning

• Progress towards leadership roles within our technology teams

• Benefit from a fair and dynamic reward package that recognises your performance and potential plus comprehensive and competitive social coverage (life medical pension)

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.