Sales Operations Role | Thane, Immediate Joiners
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Job Summary
Location: Mumbai Thane (On-site Role)
Working Days: Monday to Saturday
Experience: Minimum 2 years
Reporting To: Manager
We are looking for a dynamic and detail-oriented Sales Operations Manager to manage and optimize the sales operations process for our consumer durable products. The ideal candidate will support the sales team by ensuring smooth backend operations data accuracy performance tracking and process efficiency. This role demands strong analytical coordination and communication skills to drive operational excellence and support business growth.
Oversee end-to-end sales operations including order management sales tracking and reporting.
Coordinate with Sales Supply Chain Finance and Customer Service teams to ensure smooth order execution and delivery.
Support the sales team with accurate data insights reports and dashboards to drive decision-making.
Ensure timely processing of orders invoicing and collections in alignment with company policies.
Monitor and analyze sales performance metrics identify trends and recommend process improvements.
Maintain and update sales databases CRM and ERP systems to ensure data accuracy and visibility.
Assist in sales forecasting target setting and performance evaluation activities.
Drive process optimization initiatives to improve efficiency and turnaround time.
Ensure compliance with organizational standards and customer satisfaction benchmarks.
Graduate/Postgraduate with a minimum of 5 years of experience in Sales Operations Sales Support or related functions.
Strong analytical coordination and interpersonal skills.
Proficiency in MS Excel PowerPoint and ERP/CRM tools (Salesforce or equivalent preferred).
Experience in sales reporting forecasting and data management.
Ability to multitask work under pressure and meet deadlines.
Opportunity to work with a fast-growing consumer durables brand.
Exposure to end-to-end sales operations and strategic business processes.
Required Skills:
Graduate/Postgraduate with a minimum of 2 years of experience in Sales Operations Sales Support or related functions. Strong analytical coordination and interpersonal skills. Proficiency in MS Excel PowerPoint and ERP/CRM tools (Salesforce or equivalent preferred). Experience in sales reporting forecasting and data management. Ability to multitask work under pressure and meet deadlines.
