Risk Analytics Process Mapping and Process Management Senior

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Process Mapping & Process Management

Experience: 35 years

Role Summary

The Senior Analyst will support end-to-end business process mapping process governance and process management initiatives across P2P O2C AP/AR logistics and operational processes. The role focuses on documenting AS-IS / TO-BE processes standardization and process excellence initiatives.

Key Responsibilities

• Lead end-to-end process modelling capturing baseline current-state workflows and designing optimized future-state maps using standard notations (e.g. BPMN 2.0)
• Develop and maintain process repositories including process maps SOPs and control documentation.
• Support process governance frameworks including standardization version control and change management.
• Identify process inefficiencies control gaps and improvement opportunities through stakeholder discussions and walkthroughs.
• Drive process optimization initiatives including simplification standardization and automation readiness.
• Facilitate process workshops stakeholder interviews and requirements gathering sessions.
• Support process performance management including defining KPIs/KRIs and monitoring process health.
• Collaborate with cross-functional teams (Finance Supply Chain IT Operations) to ensure process alignment and consistency.
• Support documentation creation: BPMN flows TOBE designs business requirements UAT support and process governance.
• Contribute to digital transformation initiatives by enabling structured process documentation and identifying automation opportunities (RPA/AI).
• Participate in pre-sales support value analysis estimation and business case preparation when needed.

Required Skills & Tools

• Process Mapping & Documentation: BPMN Visio ARIS Signavio
• Process Management: SOP creation process governance control documentation
• Analytical Skills: Root cause analysis process improvement techniques
• Automation: Exposure to RPA tools (UI Path Automation Anywhere) ML-assisted solutions
• Stakeholder Management: Workshop facilitation requirement gathering
• Domain Knowledge: P2P O2C AR/AP logistics telecom services vendor management ITSM

Preferred Experience

• Experience in business process mapping and process management engagements including AS-IS / TO-BE design and process standardization
• Exposure to process excellence frameworks such as Lean Six Sigma or continuous improvement methodologies
• Experience in process transformation operating model design and process harmonization initiatives across functions
• Prior involvement in process governance SOP standardization and control framework design
• Internal Audit and Risk experience is highly preferred.

To qualify for the role you must have:

• Bachelors degree in computer science or related discipline; masters degree preferred.
• 36 years of relevant experience Business process mapping process management.

What we look for

• Working collaboratively in a team environment
• Excellent oral and written communication skills
• High attention to detail particularly in risk data accuracy and control-oriented contexts.
• Strong analytical and problem-solving skills
• BE BTech MCA degree required.

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