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Require a Seller support executive in Pune
Job Location:
Monthly Salary:
Experience Required:
Posted:
12 October 2026 (Yesterday)
Posted:
Application Deadline:
9 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
- Handle seller/customer queries and provide appropriate resolutions.
- Deliver professional and effective customer support through the assigned communication channels.
- Understand customer or seller concerns and resolve queries within the defined process guidelines.
- Maintain a high level of customer satisfaction and service quality.
- Handle escalations professionally and provide timely resolutions.
- Maintain accurate records of customer interactions and case details.
- Follow process guidelines quality standards and compliance requirements.
- Coordinate with relevant internal teams whenever required for issue resolution.
- Meet assigned performance quality productivity and customer satisfaction targets.
Requirements
- Excellent verbal and written communication skills.
- Strong customer handling and problem-solving abilities.
- Ability to understand and resolve customer queries efficiently.
- Good interpersonal and listening skills.
- Comfortable working in rotational shifts and rotational week-offs.
- Ability to work in a fast-paced customer support environment.
- Basic computer and system handling skills.
- Customer-focused and solution-oriented approach.
Required Skills:
Sales and Marketing Jobs
