Release Manager
Job Summary
We are seeking an experiencedRelease Managerto drive theendtoendrelease lifecycleQA certificationacross multiple products and environments.
The role requires strong coordination acrossengineering QA DevOps and product teams ensuring predictablehigh addition the candidate should haveworked in drivingQA processes and test automation enabling them to effectively drive release quality and readiness.
Key Responsibilities
1. Release Planning & Execution
Own and manage thecomplete release lifecycleplanning scheduling coordination deployment and validation
Maintainrelease calendars dependencies and timelines
Coordinate with development QA DevOps and product teams forrelease readiness
Identifyand mitigaterisks blockers and interdependencies
2. Release Governance & Quality Assurance
Establish and enforcerelease governance quality gates and checklists
Ensure releases meetquality standards working closely with QA teams
DriveGo/NoGodecisionsbased on readiness criteria
Conductpostreleasereviewstoidentifyopportunitiesfor improvement
Drive/leadcontinuous improvement initiativestostabilizethedeployments
3. QA Collaboration & Quality Ownership
Lead theQA teams to ensure:
Adequatetest coverage (functional regression integration)
Properdefect tracking and closure before release
Understand and supporttest automation effortsand their integration into CI/CD pipelines
Ensurerelease readiness validation smoke testing and production verification
Own certificationforproduct releases monthly quarterly etc.
4. CI/CD & Deployment Management
Collaborate with DevOps to manage andoptimizeCI/CD pipelines
Ensure smooth deployments acrossDev QA UATPreProd and Production environments
Implement best practices for:
Version control (Git)
Branching strategies
Automated deployment workflows
5. Stakeholder Communication & Alignment
Act as thecentral pointof contact for releases
Communicaterelease status risks timelines andimpactsclearly to stakeholders(CSMs customers and N7 leadership teams)
Facilitate:
Release planning meetings
Go/NoGocalls
Retrospectives
6. Risk Management & Continuous Improvement
Track and improve keyrelease metrics including:
Deployment success rate
Defect leakage
Change failure rate
Mean time to recovery (MTTR)
Drive improvements inrelease predictability automation and quality
Key Skills & Qualifications
Technical Skills
10years of experience inRelease Management / DevOps /QAalignedroles
Strong experience withCI/CD tools(Azure DevOps Jenkins GitLab CI/CD)
Experience inQA process management:
Software testing lifecycle (STLC)
Test automation frameworks(Selenium Cypress or similar awareness level)
API testing tools (Postman /RestAssured preferred)
Strong understanding of:
Git/Jenkins& version control
Deployment pipelines
Multienvironmentrelease management
Preferablyworked inProduct development companiesin managing thereleasedeployments product QA certifications.
Process & Functional Skills
Strong understanding ofAgile / Scrum methodologies
Experience withrelease governance and change management processes
Familiarity with tools likeJira / Azure Boards
Leadership & Soft Skills
Strongcrossfunctionalcollaboration and stakeholder management
Ability to manage multiple releases in afastpacedenvironment
Strongproblemsolvinganddecisionmakingskills
High ownership accountability and attention to detail
Success Metrics (What Good Looks Like)
Highqualityontimereleases with minimal rollback incidents
Reducedproduction defects and release risks
Improveddeployment stability and predictability
Strong alignment betweenengineering QA and product teams
Qualifications
Bachelors/Masters degree in Computer Scienceor related field
Certifications inDevOps / Agile / ITIL/ Quality Assurance
Exposure tocloud platforms (AWS Azure GCP)
Understanding ofautomationdrivenrelease environments QA processes
Required Experience:
Manager
About Company
Resolve issues faster, the first time, in complex service environments with Service AI Solutions that learn from your data and people to deliver accurate, turn-by-turn guidance.