REF107951F I Lead Associate Collections I UK Shift I Pune (Viman nagar)

Manage accounts receivable portfolio of assigned accounts.

Reviewing open accounts for collection efforts.

Making outbound collection calls in a professional manner while keeping and improving customer relations.

Transmit customer invoices via EDI / customer portal

Resolves client-billing problems and rescues accounts receivable delinquency applying good customer service in a timely manner.

Collect customer payments in accordance with payment due dates

Send e-mail notifications demand letters for payment to customers.

Identify issues attributing to account delinquency and discuss them with management

Develop and maintain strong customer relations

Provide timely follow-up on payment arrangements.

Works with internal and external personnel to resolve issues and disputed items.

Monitor customer accounts on a regular basis for past due balances

Reconcile customer payments and account transactions includes speaking emailing and corresponding with the customer regarding reconciliation of the receivables items as necessary

Keep accurate records of all customer communications in SAP and follow-up with manager if there are any issues that need their attention.

Prepare reports to for management as requested

Process adjustments and write-offs

Active participation in driving results to meet individual team and department objectives

Performs other duties and assumes accountabilities as assigned by the Accounts Receivable Supervisor

Qualifications :

The ideal candidate for this position will have an experience between 3-5 years of corporate collections experience including interaction with a large customer base

Should have worked on SAP as end user Strong communication problem solving and analytical skills required.

Good understanding of basic accounting principles

Must have attention to detail with an eye for accuracy.

Creative self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency

Bachelor degree in Finance Accounting or Business Administration

Remote Work :

No

Employment Type :

Full-time