REF104265SI Lead Associate Accounts Receivable I UK Shift

Role Summary

• Responsible for end-to-end execution and governance of Billing operations Customer Portal management and Contract setup activities.
• Requires strong functional expertise stakeholder management skills and the ability to lead complex transactions while ensuring compliance with contractual and financial controls.
• Supports process improvements issue resolution and mentoring of junior team members.

Key Responsibilities

Billing Operations

• Lead accurate and timely generation of customer invoices in line with contractual terms pricing models and billing schedules.
• Handle complex billing scenarios such as milestone-based billing recurring billing usage-based billing credits rebills and adjustments.
• Ensure compliance with revenue recognition policies taxation rules and internal controls.
• Perform billing reconciliations variance analysis and resolution of billing discrepancies.
• Act as escalation point for billing issues raised by internal teams or customers.

Contract Setup & Management

• Review customer contracts SOWs amendments and pricing agreements to ensure correct setup in ERP/OTC systems.
• Lead contract configuration including billing triggers payment terms invoicing frequency and revenue attributes.
• Validate contract data accuracy to ensure downstream billing and revenue processes function correctly.
• Partner with Sales Legal Deal Desk and Finance teams to resolve contract ambiguities and setup issues.
• Maintain contract documentation and audit-ready records.

Customer Portal Management

• Manage and support customer billing portals including invoice presentation account setup access management and data accuracy.
• Resolve customer queries related to invoices portal access billing statements and payment visibility.
• Coordinate portal enhancements testing and user acceptance as required.
• Ensure high-quality customer experience by meeting SLAs and reducing billing-related disputes.

Stakeholder & Cross-Functional Collaboration

• Act as primary point of contact for Sales Collections Revenue Accounting IT and Customer Support for OTC-related matters.
• Provide insights and recommendations to improve billing accuracy and cycle times.
• Support internal and external audits by providing required documentation and explanations.

Qualifications :

Bachelors Degree

Additional Information :

Job location- Pune (Viman Nagar)

Shift Timings- UK shift 

Remote Work :

No

Employment Type :

Full-time