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Quality Assurance (Qa) Lead L2
Job Location:
Monthly Salary:
Posted:
10 August 2026 (24 days ago)
Posted:
Application Deadline:
7 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Wipro Limited (NYSE: WIT BSE: 507685 NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses. With over 230000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world. For additional information visit us at . Mandatory Skills: ServiceNow - SaaS. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Job Description
Role Purpose
The purpose of this role is to ensure compliance and quality of the process within an account.
- Create test scripts to support ServiceNow ITSM modules including ITOM Discovery to support testing activities across functional (end to end) integration regression and UAT cycles.
- Collaborate with Test Lead business stakeholders and technical teams and ensure test scripts test scenarios and acceptance criteria are aligned to approved test plan.
- Ensure full traceability from requirements to test cases and test results.
- Coordinate with business SMEs developers architects and process owners throughout the testing lifecycle.
- Validate ITSM functionality across modules such as Incident Problem Change Request Knowledge ITOM and CMDB.
- Oversee defect management including logging triage prioritisation and retesting.
- Facilitate defect review meetings and provide clear status reporting to stakeholders.
- Manage test data preparation and maintain quality and availability of test environments.
- Support UAT planning execution issue resolution and business stakeholder engagement.
- Ensure all testing aligns to ITIL best practice and ServiceNow platform standards.
- Use and manage test management tools.
- Promote use of the ServiceNow Automated Test Framework (ATF).
- Produce test documentation including test summaries metrics and closure reports.
- Drive continuous improvement across testing processes and quality assurance practices.
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.
