Quality Assurance Engineer, Alexa Smart Properties

Amazons Alexa Smart Properties (ASP) team is looking for a skilled and customer-obsessed Quality Assurance Engineer (QAE) to own quality validation across our enterprise Alexa ecosystem. ASP powers Alexa experiences in hospitality senior living healthcare and other commercial environments and our QAEs are critical to ensuring these experiences meet the highest standards of reliability accessibility and enterprise-grade performance.
As a QAE on the ASP team you will own end-to-end manual and exploratory testing develop comprehensive test plans and partner with SDETs and engineering teams to continuously raise the quality bar across ASP products and services. You will serve as a quality advocate throughout the product development lifecycle from requirements review through production release.

Key job responsibilities
Own end-to-end functional regression integration and exploratory testing for ASP cloud services device experiences and enterprise partner-facing features
Develop maintain and execute comprehensive test plans and test cases that serve as both validation artifacts and blueprints for automation development
Partner with engineering and product teams during requirements and design phases to identify gaps define acceptance criteria and advocate for testability
Collaborate with SDET and automation teams to translate manual test cases into automated regression suites driving measurable improvements in automation coverage
Triage and investigate defects perform root cause analysis and work cross-functionally to drive timely resolution
Develop and maintain high-quality test documentation including test plans runbooks and onboarding guides that enable effective execution by distributed and offshore QA teams
Participate in Value Stream Mapping (VSM) and process improvement initiatives to identify and eliminate quality bottlenecks in the delivery pipeline

- 5 years of quality assurance engineering experience
- Experience in manual testing
- Experience in automation testing
- Experience scripting or coding
- Experience as QA lead on medium to large sized projects
- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality
- Bachelors degree in Computer Science Engineering a related technical field or equivalent
- Experience with API testing tools and methodologies (e.g. Postman cURL or equivalent)

- Experience of using test case management tools (e.g. Test Rail TestLink) and issue management tools (Jira)
- Experience with industry standard tools and scripting languages (Python or Perl) for automation
- Experience with AI/ML technologies
- AWS Certification (Cloud Technologist Solutions Architect SysOps Administrator Developer) or equivalent
- Experience understanding the basics of software testing or hardware devices like tablets smartphones voice recognition devices etc.
- Demonstrated experience working with offshore or distributed QA teams including developing documentation and test plans that enable effective remote execution

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