PUN REF113898JAssistant Manager Collections

Job DescriptionCollections & Credit Lead OTC (Order-to-Cash) Finance & AccountingJob TitleCollections & Credit LeadFunctionFinance & Accounting (F&A) Order-to-Cash (OTC)Reports ToOTC Manager / F&A Operations ManagerLocationPune India (or as applicable)Role PurposeThe Collections & Credit Lead is responsible for leading end-to-end Credit Risk Management and Collections operations within the OTC process. The role focuses on optimizing cash flow reducing overdue receivables managing customer credit exposure driving dispute resolution and ensuring adherence to company credit policies and compliance requirements. The individual will lead a team collaborate with business stakeholders and drive continuous process improvements to achieve operational and financial ResponsibilitiesCredit ManagementAssess and evaluate customer creditworthiness using financial statements payment history credit bureau reports and market recommend and monitor customer credit limits in line with company periodic credit reviews and risk high-risk accounts and implement risk mitigation new customer onboarding and credit approval ManagementLead collection efforts to ensure timely recovery of outstanding AR aging and prioritize delinquent accounts for collection strategies to improve cash realization and reduce bad debt escalated collection issues and negotiate payment arrangements with closely with Sales and Customer Service teams to resolve payment ManagementPartner with internal stakeholders to investigate and resolve customer timely closure of disputes impacting dispute trends and implement preventive dispute resolution cycle times and Flow & Working Capital ManagementDrive initiatives to improve DSO (Days Sales Outstanding).Improve collection effectiveness and reduce overdue cash forecasting and working capital opportunities to accelerate cash LeadershipLead coach and develop Collections and Credit performance metrics and service level regular reviews training sessions and development a culture of accountability customer focus and continuous ManagementCollaborate with Sales Finance Commercial Customer Service and Legal insights and recommendations on customer credit exposure and collection operational performance and risk assessments to & ComplianceEnsure adherence to credit policies SOX controls audit requirements and company standardization process documentation and compliance internal and external & AnalyticsAnalyze collection and credit performance weekly monthly and quarterly management data analytics to identify trends risks and improvement automation and digital transformation initiatives within OTC.

Qualifications :

7-12 years of experience in Order-to-Cash (OTC) Accounts Receivable Credit and 3 years of people leadership working in a Shared Services or Global Business Services environment preferred.

Remote Work :

No

Employment Type :

Full-time