Provider Network Operations || Executives

Position

Senior Associate / Associate Provider Network

Role Overview

The Provider Network Team manages service providers such as diagnostic centers laboratories clinics and hospitals.

The team ensures that customers receive quality services while maintaining healthy margins for the company.

Senior Associate / Associate Provider Network will be responsible for managing and expanding the provider network across the South/North Zone mainly for doctor onboarding.

This role involves coordinating with service providers and internal teams maintaining service quality negotiating discounts with the hospitals and ensuring smooth operations of the network.

This is a good opportunity for someone who wants to learn business operations manage teams and contribute to the growth of an innovative healthcare organization.

Key Working Relationships

External: Diagnostic Centres Labs Clinics Hospitals and other Healthcare Service Providers.

Internal: Operations Customer Support Finance and Management Teams

Key Responsibilities

Manage the entire provider network requirements for OPD across the South/North Zone.

Identify new service providers based on business requirements.

Empanel diagnostic centres labs clinics and hospitals into the provider network.

Negotiate commercial terms with providers to maintain company margins.

Maintain strong relationships with service providers through regular meetings and follow-ups.

Monitor service quality through regular audits and mystery checks.

Track provider performance and utilization.

Resolve service issues and improve service delivery.

Prepare daily weekly and monthly provider network reports.

Coordinate with internal teams for smooth operations.

Required Skills & Qualifications

Graduate from a reputed institute in any discipline.

Healthcare industry experience would be preferable.

Good knowledge of Microsoft Office especially Excel and PowerPoint.

Strong communication skills.

Ability to manage relationships with multiple stakeholders.

Core Competencies

Ability to work in a fastpaced environment.

Strong analytical and problemsolving skills.

Good coordination and team management skills.

Ability to prioritize tasks and manage time effectively.

Comfortable working in a flat organization structure.

Good communication skills in English Kannada Tamil and Hindi.