Product Quality Engineer

Job Description

• Manage and drive resolution of end-to-end factory quality issues during NPI and production.
• Lead or coordinate Failure Analysis (FA) Root Cause Analysis and Corrective Action (RCCA) for product quality issues.
• Support quality issues identified through: Incoming Quality Control (IQC) In-Process Quality Control (IPQC) First Article Inspection (FAI) Outgoing Quality Control (OQC) On-Going Reliability Testing (ORT) Yield fallouts Customer complaints and Field failures.
• Work closely with factory engineering manufacturing quality and supplier teams to identify root causes and implement effective corrective actions.
• Track quality issues to closure and verify corrective-action effectiveness.
• Monitor incoming in-process outgoing and reliability quality performance during NPI builds and production ramp.
• Support factory builds and provides onsite quality coordination as needed.
• Escalate critical quality risks and ensure clear communication to cross-functional stakeholders.

Key Requirements

• Bachelors degree in engineering or equivalent practical experience.
• 5 years of relevant experience in Product Quality Manufacturing Quality NPI Quality or related areas.
• Strong hands-on experience with FA RCA RCCA 8D FMEA and corrective-action management.
• Experience supporting NPI factory builds and mass-production quality.
• Good understanding of IQC IPQC FAI OQC ORT yield analysis and field/customer quality issues.
• Experience working with contract manufacturers or electronics manufacturing environments.
• Strong cross-functional communication and problem-solving skills.
• Good written and spoken English.

Preferred Experience

• Consumer electronics smartphone or other high-volume electronics manufacturing experience.
• Experience working directly with an EMS/CM factory.
• Familiarity with quality tools such as SPC Cp/Cpk GR&R DOE Pareto Fishbone 5 Why and 8D.
• Experience coordinating with international engineering or customer teams.
• Experience driving quality improvements across the full manufacturing flow from incoming material through in-process outgoing reliability and field quality.