Product Manager (Technical) Identity & Access Management

WHO WE ARE:

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights Zinnia simplifies the experience of buying selling and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold team up deliver value and that we do. Zinnia has over $180 billion in assets under administration serves 100 carrier clients 2500 distributors and partners and over 2 million policyholders.

WHO YOU ARE:

As Product Manager for Customer Identity & Access Management (CIAM) you will help shape and deliver how carriers distributors partners and policyholders securely access Zinnias platform. Working alongside senior product leadership you will own the backlog and delivery for parts of the identity product area authentication authorization and the user lifecycle balancing security and compliance with a smooth user experience. You will partner day to day with Engineering and Security to turn requirements into shipped features.

WHAT YOULL DO:

• Own the product backlog and contribute to the CIAM roadmap across consumer (policyholder) partner (distributor/agent) and workforce identity.
• Write clear requirements and user stories for identity capabilities - authentication (SSO MFA passwordless) authorization (RBAC/ABAC delegated access) and the user lifecycle (registration provisioning/SCIM recovery deprovisioning).
• Work with Engineering and Architecture on identity protocol decisions and implementation (OAuth 2.0 OpenID Connect SAML SCIM).
• Contribute to build-vs-buy and platform evaluations for identity providers and help maintain the integration approach across Zinnia products.
• Balance security privacy and usability helping reduce friction while protecting against account takeover credential stuffing and abuse.
• Partner with Security Risk and Compliance to ensure identity features meet regulatory and industry obligations applicable to the insurance industry.
• Track feature performance and success metrics (e.g. authentication success and abandonment MFA adoption) and use them to prioritize improvements.
• Collaborate closely across Product Engineering and Security as a day-to-day point of contact for identity requirements.
• Support release planning and ensure enhancements respond to carrier distributor and end-user needs.

WHAT YOULL NEED:

• 5 years in Product Management with exposure to identity and access management or customer identity (CIAM).
• Bachelors / Masters or equivalent degree in technology or a related field.
• Working knowledge of modern identity standards and protocols: OAuth 2.0 OpenID Connect SAML SCIM and session/token concepts.
• Familiarity with CIAM/IAM platforms and identity providers (e.g. Okta/Auth0 Ping Microsoft Entra / Azure AD B2C or equivalent).
• Understanding of authentication and authorization models (SSO MFA passwordless RBAC/ABAC) and common account-security threats.
• Awareness of security privacy and regulatory/compliance requirements in a regulated industry.
• Hands-on understanding of API integration SQL and data analysis.
• Solid understanding of the SDLC technology system interfaces and data integration.
• Ability to collaborate effectively across Product Engineering and Security in a global cross-functional setting.
• Experience with Agile delivery methodologies (Scrum/Kanban) and related tooling.
• Strong communication problem-solving and analytical skills; comfortable managing moderately complex problems with guidance from senior product leadership.
• Experience in the Life & Annuity or broader financial-services industry is a plus not mandatory.

WHATS IN IT FOR YOU

Zinnia offers excellent career progression and competitive compensation. We offer great benefits including health/dental insurance parental leave profit sharing PF incentive/bonus opportunity tuition reimbursement and so much more. Were looking for the best and brightest innovators in the industry to join our team. At Zinnia you collaborate with smart creative professionals who are dedicated to delivering cutting-edge technologies deeper data insights and enhanced services to transform how insurance is done. Visit our website more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability.

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