Product Manager Client Onboarding SA M Level

Job Description: Product Owner – Client Onboarding (Payments Enablement BFS)

Role Overview

We are looking for an experienced Product Owner with deep expertise in Client Onboarding within Banking & Financial Services (BFS) specifically focused on enabling payment products during onboarding for Commercial Banking Business Banking and Wealth Management clients. This role will lead the design and execution of end-to-end onboarding journeys ensuring seamless setup configuration and activation of payment capabilities as part of the client onboarding lifecycle.

Key Responsibilities

• Own the product backlog and roadmap for digital client onboarding platforms

• Lead onboarding workflows including KYC/AML account setup and entitlements

• Drive payment product enablement during onboarding (ACH wires RTP treasury services)

• Improve STP reduce NIGO and accelerate time-to-revenue

• Collaborate with stakeholders across business operations compliance and technology

• Lead Agile ceremonies and define user stories and acceptance criteria

Client Onboarding & Payment Enablement

• Design onboarding journeys for commercial business banking and wealth clients

• Enable setup and activation of payment products as part of onboarding

• Ensure seamless product configuration including limits approvals and entitlements

Regulatory & Compliance

• Ensure compliance with KYC AML and sanctions screening requirements

• Embed risk and audit controls into onboarding workflows

Required Experience

• 7 years in BFS domain

• Strong experience in client onboarding

• Experience in payment product setup during onboarding

• Exposure to commercial business banking or wealth segments

Skills

• Strong domain knowledge in onboarding and payments

• Stakeholder management and communication

• Agile product ownership

• Process optimization and digital transformation