Product Lead, Contractors

Ripplings Contractor product powers how tens of thousands of businesses hire onboard manage and pay contractors around the worldfrom independent domestic workers to international contractors hired through Ripplings own Contractor of Record offering. We are looking for a Product Lead to own the full contractor experience: the invoicing and payment flows the AI-powered hiring and management tools the self-serve onboarding motions and the end-to-end lifecycle from first hire to final paycheck.

This role sits at the intersection of HRIS Payroll Time & Attendance Compliance and Payments. Contractors span dozens of countries payment methods and classification regimes. Youll need to simplify that complexity into an experience that feels fast and effortless for customerswhile ensuring its bulletproof for legal finance and ops teams on the back end.

What role do Product Managers play at Rippling The product team owns Ripplings product direction defining what to build in order to solve customer problems in a way that allows them to succeed. We do this by intimately understanding the market our customers and the perspectives of our key stakeholders and synthesizing that into a product that is effective efficient and easy to use.

• Own the product vision and roadmap for Ripplings Global Contractors product from hiring and onboarding to invoicing payment transitions and termination
• Build and scale AI-first capabilities for contractor management including AI Assistant and agentic powered invoice creation hiring compliance decisions offboarding and to create the worlds most intelligent contractor platform
• Drive the Contractor of Record (CoR) product enabling customers to hire international and domestic contractors through Ripplings own entity
• Design and improve invoice and payment flows including state management approval workflows and integrations with Balance and global payment rails
• Build self-serve onboarding and SKU purchasing flows that let customers go from signup to first contractor hire in just a few minutes
• Own the contractor mobile experience giving contractors the visibility and control over their client relationships from any surface
• Work cross-functionally across engineering legal compliance operations and finance to navigate classification risk international regulatory requirements and payment complexity
• Partner closely with engineering teams diving deeply into the technical details of every solutionunderstanding contractor states invoice states and payment flows at the system level
• Define and maintain a clear product roadmap informed by customer needs competitive dynamics and Ripplings platform strategy

What you will need

• 8 years of product management or founding experience
• Self-starter with a bias towards action and ability to thrive in a fast-paced environment
• Willingness to work on multiple products and features at once across teams
• Ability to go deep technicallycomfortable reading specs understanding data models and diving into the details of payment flows invoice states and lifecycle logic
• Deep analytical and problem-solving skills with a track record of turning complexity into simplicity for customers
• Exceptional interpersonal communication and organizational skills
• Strong ability to motivate and inspire people to do their best work
• Relentlessly focused on customers needs
• Strong alignment with Ripplings leadership principles particularly Push the limits of possible Challenge each other directly and Go and see

Youll own one of Ripplings fastest-growing product areas at a moment of significant investment and competitive ambition. Contractors are a strategic wedge into new customer segments a proving ground for Ripplings AI capabilities and the backbone of the companys international expansion. Youll have a large capable engineering team a clear roadmap and the chance to build the category-defining contractor platform.

Required Experience:

Senior IC