Product Director Retail & Insights

dunnhumby is the global leader in Customer Data Science helping the worlds most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3000 experts across Europe Asia Africa and the Americas we partner with iconic businesses like Tesco Coca-Cola Meijer Procter & Gamble and Metro to turn data into growth innovation and measurable value for their customers.

Product

Our Product team owns the vision strategy and roadmap for the dunnhumby platform the data science and software that powers retailers and brands around the world. We work at the intersection of customer data AI and commercial impact building products that turn insight into measurable growth.

About the Role

As Product Director you will shape product strategy and guide the evolution of products that help retailers and brands make better customer-led decisions. You will work across technology data science commercial and client teams to ensure product investments deliver measurable value and support dunnhumbys long-term growth.

This is a senior leadership role focused on balancing customer needs commercial priorities and platform innovation while building high-performing product teams.

What Youll Be Doing

Shape product strategy by defining and evolving the vision roadmap and priorities for a portfolio of products that deliver customer and commercial value.

Lead investment decisions by balancing customer needs market opportunities and business objectives to maximise impact.

Partner across functions including Product Engineering Data Science and Commercial teams to bring product strategies to life.

Drive innovation and growth through data AI and emerging technologies that solve meaningful customer challenges.

Develop high-performing teams by coaching product leaders and fostering a customer-centric product culture.

What we are looking for

Strategic product leadership with the ability to translate long-term vision into actionable plans and measurable outcomes

Commercial acumen and strong judgement when making product investment and prioritisation decisions

Executive stakeholder management skills with confidence influencing senior business technical and client leaders

Experience leading complex products or platforms in technology data analytics or software-led environments

Passion for customer-led innovation with an interest in leveraging data AI and emerging technologies to create business value

Experience working within large matrix organisations with a global footprint; exposure to retail customer data or consumer-focused businesses is good to have

What You Can Expect From Us

We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.

And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One dh Enabled and dh Thrive as living proof. We want everyone to have the opportunity to shine and perform at their best throughout our recruitment process so please let your recruiter know what adjustments would help.

India Benefits

• Comprehensive medical insurance cover of INR 500000 for employees and eligible dependants including dental and vision cover up to INR 5000 with optional top-up plans available.
• Group Life Insurance and Personal Accident cover provided with coverage varying by grade.
• Employee Assistance Programme offering confidential support and up to six professional sessions through .
• Wellbeing resources through the dh Wellness Hub plus internet allowance of INR 2000 per month for blended working.
• 25 days holiday plus 10 public holidays along with a day off for your birthday.
• Family leave benefits including 26 weeks maternity leave 4 weeks paternity leave and adoption leave provisions.

Our Approach to Flexible Working

At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a healthy work-life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise it with your recruiter as we are open to discussing agile working opportunities during the hiring process.