Product Compliance Specialist (Consumer ProductsHardline), Global Solutions and Risk Compliance (GSRC)
Job Summary
Deep expertise in EU and North American regulatory frameworks
Product categories: Hardline consumer goods (electrical appliances furniture toys food-contact materials)
The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazons operations dedicated to ensuring the compliance of its products and services worldwide. GSRCs core mission is to keep customers partners and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India China Poland Romania Netherlands Jordan Philippines and Costa Rica GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global consistent and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.
The team that you will work is responsible to ensure that the Amazon Private Brand products have been tested in certified laboratories and that you will comply with the legal requirements of target selling market place and conduct post-launch audit of Private Brand Products following product compliance requirement.
Key job responsibilities
Expert in compliance with European and American regulations for Electrical products Hardline (especially furniture) and childrens products.
Analyze emerging regulatory requirements: Assess the business impact of new regulations from European North American MENA and AU markets evaluating product category applicability and technical compliance requirements.
Execute regulatory implementation: Deploy new regulations and policies following established change management logic and operational protocols.
Handling compliance crisis or escalations
Ensure that good ideas are consistently implemented across all tasks to improve efficiency and standardize process workflows to meet KPI goals
Understand the business and identify potential areas of improvement from a technical perspective or regulatory risk.
Facilitate communication between vendors and stakeholders to provide support timely and correctly.
Maintain vendor management process documentation and training.
About the team
Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle Washington. Since 1995 Amazon has focused on being the worlds most customer centric company. Our customers are worldwide and include not just consumers but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners needs our smart diverse customer-obsessed employees are constantly innovating and building on new ideas.
The Operational Risk Compliance (ORC) organization exists to keep our customers and partners safe protect associates and ensure legal and regulatory compliance. We coordinate the aspects of product transactions that are regulated (distribution shipping sale and import/export). Global Solutions and Risk Compliance (GSRC) is the operational arm of the ORC organization. This involves analyzing product import documentation and flagging hazardous risks. We are also responsible for keeping Amazon customers safe and informed by coordinating actions around worldwide program teams to classify products and ensure Amazons product listings follow regulatory and legal compliance guidelines. These actions include removing products from the site and from our warehouses and contacting customers with pertinent sustainability information. The ORC team partners with GSRC supports regulatory compliance requirements for Amazons worldwide programs such as Dangerous Goods Chemical Safety Compliance Global Trade Services Transport Risk Compliance Sustainability Extended Producer Responsibility and Food Safety. GSRC has offices across India China Poland Romania Jordan Philippines and Costa Rica and supports compliance related needs for worldwide Amazon marketplaces.
- Bachelors degree
- 3 years of laboratory experience or other retail compliance experience. Familiarity with product safety and compliance regulations as well as European and North American product compliance regulations such as EMC LVD and GPSR as well as chemical requirements such as REACH POP RoHS CPSIA and California Proposition 65.
- Strong planning organizational and interpersonal skills
- Strong multi-tasking ability and experience with meeting multiple deadlines
- Ability to work in a fast-paced environment with a high degree of ambiguity
- Excellent English communication skills (both verbal and written) with vendor client or customer-facing experience
- Relevant experience in retail operations and/or business management with a proven history of delivering results
- Familiar with sustainability related certification like ISO14001 GRC ISCC RSPO FSC or compliance regulatory and testing protocols of consumable products (including like detergent cosmetic paper biocide)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
About Company
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