Product Analyst – Access Reporting Team

This role partners closely with product leadership and cross-functional stakeholders to support day-to-day execution across connected channels and functions ensuring work stays aligned from intake through delivery in a regulated environment.

As aProduct Analyston theData Reporting Analytics and Insightsteam withinJPMorgan Access you will support end-to-end product execution acrossAPIs Host-to-Host connectivity the JPMorgan Access web platform and Client Management Support helping translate product direction into clear requirements actionable delivery plans and measurable outcomes. You will help maintain operating cadence (planning touchpoints working sessions status updates) manage core execution artifacts (backlog hygiene RAID/issues dependencies decision logs) and support disciplined release readiness go-to-market coordination (communications training enablement) and post-release follow-through with technology operations and controls partners.

Job responsibilities

• Supportproduct planning and roadmap execution by structuring inputs organizing priorities capturing trade-offs and preparing materials that enable clear decisions aligned backlogs delivery checkpoints and stakeholder communications.
• Supportdiscovery and voice-of-customer efforts by gathering and synthesizing feedback into themes and problem statements maintaining an intake view of recurring needs and coordinating lightweight validation (e.g. demos or surveys) in a structured format.
• Supportintake management and requirements definition by translating business problems into clear product artifacts including user needs user stories acceptance criteria and maintained backlog hygiene.
• Ownproduct documentation hygiene by keeping feature briefs/PRDs current (where used) maintaining decision logs and key assumptions and ensuring traceability consistency and governance readiness from problem statement through outcomes and metrics.
• Supportdelivery and Agile execution by coordinating sprint planning inputs tracking dependencies and progress supporting delivery governance coordinating UAT and readiness tracking and preparing release notes readiness artifacts communications and post-release follow-through.
• Supportgo-to-market and adoption by coordinating launch checklists enablement materials and release communications with partners to ensure readiness across Sales/Coverage service and support operations and controls within the four-channel scope.
• Supportissue triage by tracking and driving resolution of defects incidents and client-impacting items across the four channels maintaining visibility into risks and issues and coordinating inputs to ensure clear ownership and next steps.
• Supportdata and insights by assisting with instrumentation and reporting analyzing usage and operational metrics and summarizing insights and recommendations to inform prioritization and roadmap discussions in line with existing governance.
• Supportstakeholder and client-facing coordination by preparing leadership updates capturing feedback and requirement changes coordinating follow-ups and maintaining consistent timely communications across product technology operations and controls.
• Identifycontinuous-improvement opportunities and drive workflow efficiency by applying AI appropriately to reduce operational friction across planning delivery and support.

Required qualifications capabilities and skills

• Working knowledge of core product lifecycle concepts(discovery roadmap delivery launch and measurement) with the ability to keep work connected from intent through execution to outcomes.
• Ability to support product executionacross planning documentation issue triage releases testing/UAT coordination and continuous process improvement.
• Strong written communicationand disciplined follow-through with consistent attention to detail.
• Comfort operating across a multi-channel product surface area including APIs Host-to-Host connectivity the JPM Access web platform and Client Management Support while keeping workstreams aligned without losing critical detail.
• Ability to translate ambiguous inputs into clear structured artifacts including user stories acceptance criteria and lightweight release-readiness checklists; comfortable partnering with engineering and QA to refine scope and validate outcomes.
• Proficiency with common delivery tooling(e.g. backlog and issue-tracking tools) and the ability to maintain core operating artifacts such as status reporting RAID and issue logs and dependency trackers.
• Analytical mindset with comfort interpreting operational and adoption metrics and communicating insights succinctly to support prioritization and roadmap discussions.
• Ability to synthesize multi-stakeholder inputs into actionable next steps communicating effectively across product technology operations and controls stakeholders.
• Ability to support senior stakeholders and product leadershipby preparing structured recommendations briefing materials and crisp updates for working sessions and governance touchpoints.
• Ability to leverage modern productivity and automation capabilities including AI tools where appropriate to improve workflow efficiency and quality (e.g. story drafting requirements articulation sprint preparation summarization and repeatable reporting).

Preferred qualifications capabilities and skills

• Familiarity with reporting formats such as MT CAMT and BAI2.
• Exposure to treasury or cash management reporting concepts data insights use cases or connectivity products.