Procurement Senior Specialist

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life were driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring authentic bold inspiring and impactful.

When you join Sun Life youll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions so you can make a meaningful difference in our Clients lives.

Discover how you can make a difference in the lives of individuals families and communities around the world.

Job Description:

We are seeking experienced procurement professionals to provide quality assurance operational oversight and analytical support across tactical procurement activities. The Procurement Senior Specialist will act as an experienced buyer and control point for purchase requisitions contract workspaces contract terms purchase orders catalogs invoices and process exceptions. The role will guide stakeholders safeguard compliance support service delivery and lead continuous improvement and procurement transformation initiatives.

Provide operational and analytical support across tactical procurement activities and act as an experienced buyer for assigned transactions or commodities.

Perform quality assurance and approval of purchase requisitions validating business requirements sourcing or contract references supplier details financial coding approvals and supporting documentation.

Quality-assure contract workspaces for accuracy and completeness and provide clear guidance to requestors buyers and relevant stakeholders on required corrections.

Create and maintain Contract Terms for new renewed amended or revised contracts ensuring alignment with approved commercial and contractual documentation.

Review and reconcile contract workspaces against purchase orders and invoices to identify and resolve value date scope supplier currency and reference mismatches.

Close or cancel purchase orders as required complete appropriate validation and communicate the outcome to affected business Finance Accounts Payable supplier and procurement stakeholders.

Resolve process exceptions across procurement transactions by analyzing root causes coordinating corrective action documenting decisions and escalating control or policy risks when needed.

Manage supplier catalogs for assigned commodities including content review data quality checks stakeholder coordination issue resolution and periodic maintenance.

Perform quality assurance across all assigned procurement transactions and maintain audit-ready records of reviews approvals exceptions and supporting evidence.

Ensure adherence to Enterprise Operating Guidelines procurement policies delegated authority contracting requirements financial controls and defined operating procedures.

Monitor delivery against SLAs manage priorities and aging items and provide transparent updates on volumes risks exceptions and dependencies.

Provide coaching and process guidance to team members and business partners and support calibration of quality standards and operating practices.

Identify and implement continuous-improvement opportunities that strengthen quality compliance cycle time stakeholder experience and operational efficiency.

Contribute to procurement transformation and project initiatives through requirements definition process design testing implementation change management and benefits tracking.

Collaborate effectively with global stakeholders across US and Asia time zones.

Bachelors degree or equivalent graduation qualification

Minimum 9 years of relevant experience in procurement operations tactical buying purchasing contract administration procure-to-pay or a related function.

Prior hands-on experience working as a buyer with responsibility for validating requirements and executing or approving procurement transactions.

Advanced working knowledge of SAP Ariba including requisitions purchase orders contract workspaces or contract terms catalogs and transaction approvals.

Strong understanding of procurement controls contract-to-PO alignment invoice reconciliation purchasing policies and process exception management.

Experience performing quality assurance maker-checker review transaction approval or operational control activities.

Demonstrated experience in procurement transformation process improvement automation or change delivery.

Project management expertise including planning governance risk and issue management stakeholder communication and execution tracking.

Proficiency in Microsoft Excel Word PowerPoint Outlook and collaboration tools.

Strong quality-assurance mindset with exceptional accuracy and attention to detail.

Sound judgment and the ability to make risk-based decisions within defined policies and authority.

Advanced analytical reconciliation problem-solving and root-cause analysis skills.

Strong stakeholder-management and influencing skills across business Finance Legal Accounts Payable suppliers and procurement teams.

Clear written and verbal communication including the ability to provide constructive guidance and challenge incomplete submissions professionally.

Ability to coach others support operational calibration and promote consistent ways of working.

Strong planning prioritization ownership and resilience in a high-volume environment.

Continuous-improvement and transformation mindset with a focus on controls efficiency and user experience.

High first-time quality and accuracy of reviewed procurement transactions.

Consistent compliance with policies controls approval requirements and audit standards.

Achievement of SLAs and effective management of transaction aging and exceptions.

Accurate alignment of contract workspaces purchase orders catalogs and invoices.

Timely and well-documented resolution of process exceptions.

Measurable contribution to continuous improvement transformation and capability building.

The role requires flexibility to support both US and Asia business hours. The successful candidate must be willing to work rotational schedules and adjust working hours based on operational coverage team requirements and business priorities.

Professional certification in procurement supply chain or project management is an advantage.

Experience in a global shared-services or matrixed procurement environment is preferred.

Job Category:

Posting End Date: