Process Trainer (Digital Operations)
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Job Summary
Role- Triner(Digital Operation Training)
Band- B1
Location - Chennai & Pune
Shift Timming - Night Shift
Qualification -Graduate degree required; Marketing Advertising Media Business Communications Analytics or related discipline preferred
Experience -3-6 years in Digital Marketing Operations Advertising Operations Campaign Operations Training Knowledge Management Quality or Learning & Development; hands-on digital operations experience strongly preferred.
Roles & Responsibility
- Deliver onboarding process platform refresher and upskilling programs; administer assessments and certifications.
- Monitor trainee performance during training and nesting Maintain attendance learning and certification records; update SOPs job aids and knowledge repositories.
- Support transition and knowledge transfer; identify learner gaps; Partner with Operations and Quality on targeted learning interventions.
- Support cross-skilling and training-effectiveness reporting.
- Digital marketing and advertising operations knowledge.
- Instructor-led and virtual training; process and platform training.
- Assessments and certifications; trainee coaching; SOP job-aid and knowledge-content maintenance.
- Training trackers and documentation; learner-gap identification. PowerPoint Excel Word and collaboration tools
Good To Have Skiils:-Google Ads Meta Ads Manager Google Analytics DV360 CRM and workflow tools; LMS knowledge-management and authoring tools; e-learning simulation or video content; Digital Marketing or Train-the-Trainer certification; transition and centralization experience
Standard Trainer Assessment & Domain Certification
B2 - Domain Process Training Certification
Role- Senior Associate (Digital Operation Training)
Band- B1
Location - Chennai & Pune
Shift Timming - Night Shift
Qualification -Graduate degree required; Marketing Advertising Media Business Communications Analytics or related discipline preferred
Experience -3-6 years in Digital Marketing Operations Advertising Operations Campaign Operations Training Knowledge Management Quality or Learning & Development; hands-on digital operations experience strongly preferred.
Roles & Responsibility
- Deliver onboarding process platform refresher and upskilling programs; administer assessments and certifications.
- Monitor trainee performance during training and nesting Maintain attendance learning and certification records; update SOPs job aids and knowledge repositories.
- Support transition and knowledge transfer; identify learner gaps; Partner with Operations and Quality on targeted learning interventions.
- Support cross-skilling and training-effectiveness reporting.
- Digital marketing and advertising operations knowledge.
- Instructor-led and virtual training; process and platform training.
- Assessments and certifications; trainee coaching; SOP job-aid and knowledge-content maintenance.
- Training trackers and documentation; learner-gap identification. PowerPoint Excel Word and collaboration tools
Good To Have Skiils:-Google Ads Meta Ads Manager Google Analytics DV360 CRM and workflow tools; LMS knowledge-management and authoring tools; e-learning simulation or video content; Digital Marketing or Train-the-Trainer certification; transition and centralization experience
Mandatory Skills: Training. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them we need people inspired by reinvention. Of yourself your career and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.Required Experience:
IC
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.
