Process Executive Voice Process
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Location: Chennai
Exp: 0-3 Yrs
Job Description:
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Address customer queries and provide accurate information.
Resolve customer concerns and escalate complex issues when required.
Maintain accurate records of customer interactions in the system.
Follow defined processes quality standards and communication guidelines.
Achieve daily and monthly performance targets.
Ensure customer satisfaction through effective communication and problem-solving.
Coordinate with internal teams to resolve customer issues.
Maintain professionalism and a customer-focused approach throughout every interaction.
Required Skills
Excellent verbal communication skills.
Good listening and problem-solving abilities.
Basic computer knowledge and data entry skills.
Ability to handle customer queries patiently and professionally.
Willingness to work in a target-driven environment.
Freshers and candidates with up to 3 years of experience can apply.
Required Experience:
Exec
About Company
About Us NR Consulting is your premier partner, delivering unmatched staffing and cutting-edge technology solutions tailored to your unique business needs. We take pride in connecting leading organizations with top-tier…
