Process Engineering Associate Manager SA,M

Job profile

Job Title: Process Engineering Associate / Manager

Job Summary: We are seeking highly skilled and experienced Process Engineers to lead and manage cross-functional end-to-end delivery of transformation and process improvement initiatives. This role involves planning design executing and overseeing process engineering projects of moderate to high complexity ensuring alignment with business and enterprise strategies. The successful candidate will collaborate with stakeholders including business and technology partners in establishing current state baseline identifying and prioritizing opportunities designing future-state and supporting project benefits through execution. Additionally the role includes educating and creating awareness of process improvement methodologies across the organization.

Key Responsibilities:

• Contribute to the strategic direction of the business by developing and implementing process and operational efficiencies.

• Utilize advanced analytics and process modeling to solve complex process problems and drive improvements.

• Provide expert advice to business leaders and lead the team in executing quality improvement recommendations.

• Deliver data-driven recommendations to forecast and achieve financial and customer benefits.

• Manage relationships across various business lines and ensure alignment with enterprise goals.

• Adhere to enterprise frameworks and methodologies for process improvement and transformation.

• Ensure compliance with internal and external requirements including financial controls and regulatory guidelines.

• Conduct research projects and deliver presentations to management and broader audiences.

• Monitor service and productivity levels implementing continuous process and performance improvements.

• Maintain a culture of risk management and control supported by effective processes.

Qualifications:

• Excellent communication facilitation and stakeholder management skills with the ability to influence decisions and gain alignment across business and senior leadership teams.
• Undergraduate degree in Business Engineering Operations Management Finance or related discipline.
• Lean Six Sigma Black Belt certification is required.
• 7 years of progressive experience in process engineering process improvement operational excellence business transformation or related disciplines.
• Strong analytical problem-solving and critical-thinking skills with the ability to translate complex challenges into practical solutions.
• Proficiency with process mapping process mining workflow analysis and continuous improvement methodologies; experience with tools such as Visio ARIS Minitab or similar platforms is an asset.
• Proven ability to work independently manage multiple priorities and provide guidance and coaching to team members and project stakeholders.
• Experience in financial services transaction banking payments or large-scale transformation programs is considered an asset.