Principal Product Manager APAC Onboarding & KYC
Job Summary
Wise is building the best way to move and manage money across borders. To make that possible customers need to be able to join Wise quickly safely and confidently.
Were looking for a Principal Product Manager to join our Onboarding & KYC team in Hyderabad. Youll own high-impact product work across APAC helping Wise build onboarding and verification experiences that are low-friction for customers and prevent financial crime.
This is a senior role for someone who can operate in ambiguity get deep into customer regulatory data and technical details and turn complex problems into shipped product outcomes.
What youll be doing
Own product strategy and roadmap for APAC onboarding KYC and financial crime mitigation initiatives from discovery through delivery launch measurement and iteration.
Build and scale digital identity verification and eKYC experiences across markets such as Japan Singapore Australia New Zealand Thailand Malaysia Hong Kong and the Philippines.
Partner with Engineering Design Analytics Operations Risk & Compliance to balance conversion customer experience operational cost regulatory requirements and financial crime risk.
Lead complex localisation work including integrating local identity providers registry checks and APAC-specific controls into Wises global platform.
Improve customer onboarding outcomes such as first product adoption verification completion time-to-verify manual review rates cost-to-serve and quality of fincrime decisions.
Mitigating risk of financial crime by ensuring our in-product control environment accounts for country-specific financial crime risks.
Use data customer insight operational feedback and regulatory context to prioritise what matters most.
Help generalise APACs strongest onboarding and KYC capabilities so they can be reused by other Wise product teams.
Staying close to the details: customer journeys dashboards service architecture regulatory interpretations edge cases incidents and operational workflows.
Qualifications :
What were looking for
Significant product management experience ideally in finance/fintech identity onboarding KYC risk compliance fraud trust & safety or another regulated domain.
8 years in the workforce with ideally 5 years in product management or product-management adjacent roles.
For those with material experience outside of product management we still require a minimum of 3 years in a senior product manager role
A strong track record shipping customer-facing products end-to-end not just writing strategy.
Excellent structured problem solving: you can break down ambiguous multi-stakeholder problems and create a practical path to impact.
Strong analytical skills: you can define good metrics interrogate data work with SQL (or similar) and make trade-offs based on evidence.
Enough technical depth to work with engineers on systems integrations reliability observability and platform design.
Strong customer focus including a habit of using customer research support insights funnel data and operational feedback to shape product decisions.
Clear concise communication and the ability to influence senior stakeholders without relying on authority.
High ownership strong attention to detail and willingness to roll up your sleeves
Nice to have
Experience with KYC/KYB: digital identity national ID systems government registry integrations biometric or document verification business onboarding
Experience in financial crime prevention: risk models (e.g. machine learning models) fraud/scam product prevention
Experience launching products across multiple countries or adapting global platforms to local market requirements.
- Experience working with distributed teams across product engineering compliance operations and regional leadership.
Location
This role is based in Hyderabad working closely with teams across Singapore other APAC markets and Wises global product and engineering hubs.
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
About Company
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more