Principal AIOps Architect Cloud & Agentic AI

Were looking for a Principal AIOps Architect to spearhead large-scale AIOps Intelligent Operations and Agentic AI transformation efforts shaping architecture strategy for cloud automation and AI-powered operational intelligence platforms across major enterprise programs.

• Direct enterprise-scale AIOps Intelligent Operations Agentic AI and automation transformation initiatives by establishing target-state architecture modernization roadmaps governance frameworks and reusable solution patterns
• Build observability and operational intelligence solutions spanning metrics logs traces events topology service dependencies incidents deployments and configuration changes to support anomaly detection event correlation service-impact analysis and AI-driven RCA
• Create Agentic AI solutions for IT Operations leveraging Amazon Bedrock/AgentCore Microsoft Foundry/Azure OpenAI or Gemini/Vertex AI Agent Engine to support reasoning knowledge retrieval tool invocation multi-step investigation recommendations and operational decision-making
• Develop autonomous and semi-autonomous remediation solutions incorporating policy controls identity and access checks risk assessment Human-in-the-Loop approvals rollback recovery validation auditability and feedback loops
• Connect AIOps platforms with ITSM/CMDB observability CI/CD cloud-management knowledge security automation platforms and enterprise APIs including ServiceNow or similar tools
• Oversee enterprise architecture reviews solution assurance design authority non-functional requirements security resilience scalability operational governance and technical leadership spanning Cloud SRE DevOps Platform Operations and AI teams
• Drive RFP/RFI/RFQ and pre-sales solutioning efforts covering technical discovery solution architecture transformation approach estimations staffing models implementation roadmaps assumptions risks dependencies TCO considerations and technical proposal development
• Partner with senior customer and executive stakeholders lead architecture workshops and solution defenses and work alongside Sales Pre-Sales Delivery Engineering Practice and Commercial teams to craft technically sound and competitive solutions

• 18-25 years of total IT experience with substantial background in Enterprise/Solution Architecture Cloud SRE DevOps Platform Engineering IT Operations Automation or AIOps
• Deep experience building large-scale AIOps and intelligent operations platforms covering observability anomaly detection event correlation noise reduction service-impact analysis AI-assisted RCA remediation and operational automation
• Strong command of at least one major cloud platform AWS Microsoft Azure or Google Cloud including enterprise cloud architecture security identity networking governance resilience and scalability
• Practical architecture experience with at least one Agentic AI ecosystem such as Amazon Bedrock/AgentCore Microsoft Foundry/Azure OpenAI or Gemini/Vertex AI Agent Engine/Google ADK
• Solid grasp of Agentic AI architectures including reasoning planning tool/function calling RAG/knowledge grounding context and memory multi-agent orchestration agent evaluation Human-in-the-Loop guardrails and policy enforcement
• Background in designing autonomous/self-healing operations event-driven remediation workflow orchestration ITSM integration operational governance and secure interactions between AI agents and enterprise systems
• Strong Python skills for Agentic AI solutions APIs integrations automation telemetry processing orchestration and rapid prototyping
• Track record in RFP/RFI solutioning pre-sales architecture technical proposals estimations solution defense executive stakeholder management and technical leadership across large enterprise transformation programs

• Exposure to multiple major cloud platforms and familiarity with enterprise observability tools such as Splunk Dynatrace Datadog Grafana Prometheus or Elastic
• Knowledge of LangGraph Semantic Kernel Strands Agents Google ADK MCP A2A RAG vector databases or knowledge graphs
• Background in SRE FinOps cloud economics capacity optimization predictive operations and managed-services solutioning
• Relevant certifications in Cloud Architecture AI Enterprise Architecture SRE ITIL or TOGAF