Pricing Analyst

Job Summary:

The Sales Support Representative (SSR) serves as the primary customer contact for sales support activities coordinating with Engineering Manufacturing Quality and other cross-functional teams to deliver timely and competitive proposals. The role supports sales growth quotation performance forecasting accuracy opportunity pipeline management and continuous improvement initiatives.

Job Responsibilities:

• Act as the key point of contact for customer inquiries quotations and commercial support.
• Coordinate with Engineering Manufacturing Quality Site Hubs and Sales teams to prepare accurate and timely proposals.
• Review customer specifications and documents to ensure compliance with Flowserve technical and commercial requirements.
• Manage aftermarket quotations strategic offerings win-back opportunities and daily customer proposals.
• Monitor proposals throughout the complete bid cycle and maintain updates in the designated workload management tool.
• Support quotation prioritization cycle-time reduction delivery-time improvement and rework minimization.
• Prepare high-quality value-priced proposals to support order fulfilment and maximize sales bookings.
• Track and support sales forecast processes including 30-day forecasts quarterly forecasts monthly outlooks and QBR analytics.
• Compile weekly sales reports and maintain accurate sales records training records organization charts and related information.
• Support sales leadership with performance-gap analysis forecast accuracy sales productivity reporting and continuous improvement projects.
• Collaborate with stakeholders to improve customer experience quotation hit rates and overall sales efficiency.
• Perform other assigned duties as required.
  

Main Objectives:

• Deliver accurate timely and competitive customer proposals.
• Improve quotation turnaround time hit rate and order conversion.
• Support sales booking growth and opportunity pipeline development.
• Ensure accuracy in sales forecasting reporting and workload management.
• Strengthen collaboration across Sales Engineering Manufacturing Quality and Site teams.
• Enhance customer experience through responsive and professional support.
• Drive process improvements that improve sales productivity and operational efficiency.
  

Job Requirements:

• High School Diploma/GED with 02 years of relevant experience or equivalent combination of education and experience.
• Experience in sales support customer service commercial administration or contract administration within an engineered manufacturing environment.
• Basic understanding of pumps rotating equipment pump applications parts programs and related processes.
• Exposure to aftermarket quotations pricing contract review ERP administration and customer relationship management.
• Experience supporting power generation and utility industry customers is preferred.
• Knowledge of Salesforce or similar CRM systems is preferred.
• Proficiency in Microsoft Office applications especially Excel PowerPoint and Outlook.
• Ability to manage multiple priorities meet deadlines and work effectively with minimal supervision.
• Strong organizational reporting and data-management skills.
  

Competencies:

• Customer-focused and results-driven approach.
• Strong verbal and written communication skills.
• Effective cross-functional collaboration and stakeholder management.
• Problem-solving and analytical mindset.
• Ability to influence others through relationship building and teamwork.
• Attention to detail and accuracy in quotations specifications and reports.
• Ability to work effectively in a fast-paced environment.
• Adaptability ownership and continuous-improvement mindset.
• Global mindset with the ability to work across varied business functions and cultures.