Pre-Sales Executive | Keystone Spaces | Chennai

Company : Keystone Spaces

Project :GRANDEUR DTCP & RERA Approved Residential Plotted Development

Sales & Marketing

Sales Manager

Full-Time

1 4 Years (Real Estate Pre-Sales/Tele Calling Preferred)

Fixed Salary Attractive Performance Incentives (Based on Confirmed Site Visits & Bookings)

Keystone Spaces is looking for a dynamic and target-driven Pre-Sales Executive to join the sales team for GRANDEUR an 86-plot DTCP & RERA-approved residential project in Irungattukottai Chennai.

As the first point of contact for prospective buyers you will play a critical role in qualifying leads generating customer interest scheduling site visits and maintaining CRM accuracy. The ideal candidate should possess excellent communication skills strong follow-up discipline and a passion for achieving sales targets.

• Contact all newly assigned leads within 1 hour through CRM.

• Make 40 50 outbound calls every day.

• Attempt a minimum of 3 follow-up calls before marking a lead as No Response.

• Reconnect with unanswered leads at different times of the day.

• Never classify a lead as junk without sufficient call attempts.

• Qualify leads based on:

  • Preferred Location

  • Budget

  • Purchase Timeline

• Identify and immediately escalate hot leads to the Sales Manager.

• Record accurate lead sources including Meta Google Referral Walk-in Hoarding and Channel Partners.

• Ensure every inbound inquiry is captured with the customers name and details.

• Schedule a minimum of 3 confirmed site visits per day.

• Offer customers specific appointment slots.

• Send WhatsApp confirmations within 15 minutes of booking.

• Reconfirm appointments before 9:00 AM on the visit day.

• Follow up and reschedule missed appointments within 2 hours.

• Update CRM within 30 minutes after every interaction.

• Complete 100% of scheduled follow-ups without delays.

• Maintain a daily follow-up tracker.

• Escalate leads that remain unreachable after five attempts.

• Transfer qualified hot and warm leads to the Sales Executive within 24 hours.

• Send approved stage-wise WhatsApp communication.

• Share brochures layout plans and location maps within 30 minutes of the initial call.

• Respond to customer WhatsApp messages within 30 minutes during working hours.

• Follow approved communication templates.

• Submit an End-of-Day (EOD) report by 6:30 PM including:

  • Calls made

  • Leads qualified

  • Site visits booked

  • Pending follow-ups

• Immediately notify the Sales Manager about highly interested buyers.

• Minimum 40 outbound calls per day

• New lead response time within 1 hour

• Minimum 3 confirmed site visits daily

• Lead-to-site visit conversion rate above 25%

• 100% follow-up completion

• Same-day CRM updates

• Qualified lead handover within 24 hours

• 1 4 years of experience in Tele Calling Inside Sales or Pre-Sales.

• Experience in Real Estate Pre-Sales is highly preferred.

• Experience handling high-volume lead pipelines.

• Proven success in converting leads into appointments or site visits.

• Excellent spoken Tamil (Mandatory).

• Conversational English preferred.

• Strong telephone etiquette and communication skills.

• Excellent objection handling ability.

• Ability to build customer rapport quickly.

• Strong organizational and time management skills.

• Basic written communication for WhatsApp interactions.

Experience in the following tools will be an added advantage:

• CRM

• LeadSquared

• 99acres / CRM

• WhatsApp Business

• Microsoft Excel / Google Sheets

• Mcube or similar telephony platforms

• High ownership and accountability

• Target-oriented mindset

• Strong discipline in process execution

• Coachable and willing to learn

• Punctual and reliable

• Resilient under pressure

• Positive attitude with excellent customer handling skills

• Competitive fixed salary

• Attractive incentives on confirmed site visits

• Additional incentives on successful bookings

• Comprehensive product and CRM training

• Continuous coaching and performance feedback

• Excellent career growth opportunities into Sales Executive roles

6 Days a Week (Weekends are Mandatory)

GRANDEUR Irungattukottai Chennai

Keystone Spaces Delivering Keys to Your Dreams