Practice Head L1
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Job Summary
Role Purpose
Lead the Practices growth profitability and market leadership by driving business strategy AI-led innovation customer success ecosystem partnerships and talent transformation. Accountable for Practice P&L revenue growth market expansion operational excellence and long-term business value creation.
Key Responsibilities
1. Strategy Growth & Market Leadership
Define and execute the Practices growth strategy across industries customers and geographies.
Identify emerging opportunities develop differentiated capabilities and high-growth offerings and strengthen relationships with analysts advisors industry bodies and strategic stakeholders.
Establish market leadership through innovation thought leadership commercialization and strategic partnerships.
2. P&L Ownership & Business Growth
Own the Practice P&L driving revenue growth profitability market share expansion bookings and strategic deal conversion.
Partner with sales consulting and account teams to accelerate customer acquisition expansion and wallet-share growth.
Develop and commercialize market-leading solutions platforms managed services accelerators and outcome-based offerings that drive scalable business growth and customer value
3. AI-Led Innovation & Transformation
Lead AI-first business transformation by embedding AI GenAI Agentic AI automation intelligent operations and data-driven solutions across client engagements and delivery models.
Drive innovation and commercialization of AI-led agentic and data-driven solutions ensuring responsible AI governance across their development deployment and adoption.
Lead large-scale transformation programs that enhance customer experience operational efficiency resilience and measurable business outcomes.
4. Customer Success Ecosystem Leadership & Organizational Excellence
Build strategic relationships with CXOs customers partners and industry ecosystems to drive growth market expansion and business value.
Lead alliance-driven growth through joint go-to-market initiatives co-innovation and ecosystem-enabled offerings.
Drive superior customer outcomes retention expansion and advocacy while ensuring operational excellence through governance risk compliance and quality.
Build a future-ready organization through leadership development succession planning AI-enabled talent transformation and a culture of innovation and high performance.
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.
