Platform Software Engineer

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are looking for a passionate software engineer with experience in designing implementing and operating large scale distributed systems and excel at collaborating with partners. Ideally you have a background in incident management service catalogs request tracing systems time series telemetry platforms application performance management tools or log management tools.

This position is an individual contributor role reporting to the Sr Manager SRE.

Responsibility

• Write high quality code that is easy to maintain and test

• Design and build platform components needed to power the observability stack

• Ensure design and architecture is extensible across projects and participate in technical design and code reviews

• Work with Product Management stakeholders and other developers to understand design requirements and provide estimates for development

• Stay current with the latest observability best practices and share your findings with the team

• Work as part of a cross-site development team

• Raise issues proactively that might impact delivery commitments

• Coaching and mentoring other team members with new technologies

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• 5 years of relevant experience
• Solid understanding of CAP theorem distributed locking and data partitioning/sharding
• Experience debugging complex distributed failures (e.g. race conditions memory leaks or network grey failures)
• Experience with Pub/Sub systems like Kafka Pulsar or RabbitMQ
• Deep understanding of OOP/OOD principles design patterns and data structures
• Strong Java C# or C object oriented design and programming skills
• Experience designing fault-tolerant asynchronous systems and microservices
• Proven track record of building and optimizing systems that handle massive volumes of data (petabyte-scale or high-cardinality data).
• Experience with cloud-native orchestration (Kubernetes) and CI/CD pipelines
  
  

Preferred

• Experience working on noSQL stores such as Cassandra MongoDb & DocumentDb

• Experience working with Observability databases like Prometheus or ClickHouse

• Experience with dev tooling/portals like

• Experience building instrumentation and telemetry pipelines to monitor system health A high degree of curiosity and openness to learning

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

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