Patient Navigator
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Job Summary
Position Title | Patient Navigator |
Location | Satellite Centre Shimlapuri Ludhiana Punjab |
Organisation | YR Gaitonde Medical Educational & Research Foundation (YRGMERF) |
Compensation | Remuneration will reflect the candidates experience and skills subject to the approved budget |
ABOUT YRG MERF
Established in 1993 YRGMERF is a pioneering non-governmental organisation in India committed to transforming lives through integrated healthcare inclusive partnerships and forward-looking research. Grounded in the values of integrity and sustainability we address both immediate and evolving societal challenges empowering communities to attain equitable and lasting health outcomes. We provide comprehensive services across prevention care support and treatment particularly for those affected by HIV and other infectious diseases.
YRGMERF is anticipating a project to strengthen the Urban Ecosystem Against Future Disease Threats by implementing a framework for urban-peri-urban coordination. If commissioned this project will require a team to support the coordination implementation and monitoring of several components.
Role Overview
The Patient Navigator will help clients registered at the Shimlapuri satellite centre stay on track with their routine tests HIV care and TB screening. The role makes sure no client is lost to follow-up including those who have moved out of the area and that the centre runs smoothly on all working days. The Navigator works closely with the PSACS staff nurse the Site Supervisor at Ludhiana ICC the parent centre at Civil Hospital Ludhiana and linked NGOs and OST counsellors.
Key Responsibilities
1. Routine testing: Follow up all clients every month for routine testing VDRL HIV HCV and HBsAg as per schedule and keep test records up to date.
2. ART and lab monitoring: Follow up PLHIV clients for regular ART and adherence. Plan viral load and CD4 sampling as per schedule and make sure no due sample is missed.
3. TB screening and referral: Carry out 4S screening for TB among clients. Refer suspected cases to the parent centre at Civil Hospital Ludhiana for further testing and track each referral till the result is known.
4. Migrated-out clients: Follow up migrated-out clients by phone for testing and ART as per their schedule. Make home visits where needed in coordination with linked NGOs and OST counsellors.
5. Centre management: Manage day-to-day running of the satellite centre when the main staff nurse (PSACS staff) is not present and inform the Site Supervisor of any matter needing a clinical decision.
6. Reporting: Prepare the monthly report and submit it on time to YRG MERF and PSACS in the prescribed formats. Keep client registers follow-up logs and referral records accurate and current.
7. Other duties: Take up any other related task assigned by the Site Supervisor in the interest of client care and programme delivery.
Attendance will be recorded through the biometric system. Regular and punctual attendance is mandatory.
Leave must be applied for in advance and approved by the Site Supervisor.
Client information must be kept strictly confidential at all times in line with YRG MERF and PSACS policies.
Clients must be treated with respect without judgement or discrimination.
The Patient Navigator will report to the Site Supervisor Ludhiana ICC and will coordinate day-to-day work with the PSACS staff nurse at the Shimlapuri satellite centre.
Contract period: 12 October 2026 to 10 October 2027.
Renewal: The contract may be renewed subject to mutual consent and satisfactory performance.
Other terms: Payment is linked to biometric attendance and timely submission of the monthly report. All other terms will follow YRG MERF HR policy.
Benefits & Work Environment
24 days of annual leave in addition to public holidays.
Health insurance coverage
Opportunity to work in a collaborative and inclusive environment.
Scope for learning and professional development.
YRG is an equal-opportunity organisation. At YRG we are committed to supporting inclusion and diversity as part of our values. We celebrate employees differences in abilities sexual orientation ethnicity faith and gender. Our team are people with different strengths experiences and backgrounds who share a passion for improving peoples lives.
Required Skills:
Key Responsibilities Documentation Management: Manage all documentation activities of the project. Responsible for process documentation write-ups for district profiles and DISHA-specific integrated action plans. Meeting Minutes and Reports: Prepare minutes of all project meetings and monthly state-level reports in coordination with the Regional M&E Experts. Good Practices and Dissemination: Coordinate with technical experts to identify DISHA-level good practices for documentation and dissemination. Educational Materials Development: Develop one-pagers and short audio-visuals on key indicators for use by the DISHA team as ready reckoners. Capacity Building: Build the capacity of DISHA units in report writing and documenting case studies. Standard Operating Procedures (SOPs): Develop SOPs for DISHA learning sites and assist the Lead Program Implementation in developing learning sites. Report Preparation: Prepare Quarterly Progress Reports (QPR) for the donor. Prepare annual mid-term and close-out project reports. Support in IEC Development: Provide inputs and support the DISHA team in developing state-specific IEC materials through virtual media. Field Visits: Conduct field visits for a minimum of 10 days per month to ensure comprehensive documentation and support to the field teams.
Required Education:
Qualifications & SkillsMasters Degree in Social Work Sociology Public Health Humanities or a related of 5 years of experience in documentation roles within public health projects particularly in HIV/AIDS writing and communication organizational and coordination in developing educational materials and documentation of best to work collaboratively with diverse teams. Flexibility to travel
