Partner Sales Desk Specialist

Secure Every Identity from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. Were all in on this mission. If you are too lets talk.

About Okta & Our Culture

At Okta partners are central to our success. The Global Partner Program team equips partners with the operational foundation resources and clarity needed to build thriving long-term Okta practices. Embedded in our Oktaculture we champion conscious leadership high self-awareness active empathy and radical accountability. We focus on the whole humanfostering transparent relationships with our partners while enabling high-velocity growth.

We are seeking a Global Partner Sales Desk Specialist who brings an outward mindset and strong operational rigour to our partner-led deal flow. Reporting to the Manager of Global Partner Operations you will be the connective tissue between external partners and internal stakeholdersleading Deal Registration qualification streamlining quoter-to-order workflows and driving data integrity across systems.

The ideal candidate is a self-aware communicator who thrives in a dynamic environment embraces continuous learning and takes pride in elevating both partner and team performance.

Location & Structure: Hybrid role with cross-regional timezone support (rotational shifts).

Reports to: Manager Global Partner Operations

• Empathy-Led Deal Registration Management:

  Review and validate Deal Registrations (DR) with speed and precision ensuring program compliance while actively removing friction for partners. Serve as an approachable guide to troubleshoot submission issues answer inquiries and empower partners to succeed.

• Conscious Cross-Functional Alignment:

  Partner deeply with Partner Account Managers Deal Desk and Order Management teams to create a seamless operational loop. Actively bridge communication gaps to ensure Purchase Orders (POs) and quotes move through the pipeline accurately and on time.

• Ownership of CRM Hygiene & Data Integrity:

  Take full stewardship of customer and partner data within Salesforce (SFDC) and Partner Portals. Maintain high operational standards by proactively auditing validating and managing accounts to provide accurate insights for leadership.

• Outward-Minded Sales Support:

  Serve as a trusted advisor to internal and external partners across Slack and email. Communicate complex transactional statuses quoting procedures and workflows with clarity warmth and solution-oriented thinking.

• Continuous Growth & Personal Capacity:

  Participate actively in team development and feedback loops. Maintain an adaptable resilient approach to cross-regional time shifts and high-volume cycles by managing personal energy and workload mindfully.

• 35 years of experience in partner operations channel operations or SaaS partner programs.

• Outward Mindset & Empathy: Ability to see operational roadblocks through the eyes of partners and internal teams actively helping others achieve their goals.

• Radical Ownership: Deep commitment to accuracy follow-through and data integrity.

• Adaptable & Resilient: Ability to prioritize effectively in a high-growth fast-paced environment while maintaining clear focus and calm under pressure.

• Exceptional Communication: Skilled in active listening and expressing complex ideas clearly respectfully and authentically across diverse cross-functional teams.

• Salesforce (SFDC) and Partner Relationship Management (PRM) platforms (e.g. Impartner).

• Quoting & Contracting Tools: Conga/Apptus DocuSign.

• Collaboration & Productivity: Google Workspace Slack Microsoft Excel.

• Analytics: Tableau or similar reporting and data visualization tools.

#LI-Onsite

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The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection Community

We are intentional about connection. Our global community spanning over 20 offices worldwide is united by a drive to innovate. Your journey begins with an immersive in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin ancestry marital status age physical or mental disability or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application interview process or onboarding pleaseuse this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT) as defined by New York City Local Law 144 that use artificial intelligence machine learning or other automated processes to assist in our recruitment and hiring accordance with NYC Local Law 144 if you are an applicant or employee residing in New York City pleaseclick here to view our full NYC AEDT Notice.