Order Management Associate

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Phenomenex one of Danahers 15 operating companies our work saves livesand were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

Phenomenex isnt your typical scientific company. Founded nearly 40 years ago Phenomenex is a global technology leader committed to developing novel analytical chemistry solutions that solve the separation and purification challenges of researchers advancing the future of scientific analysis and investigation ensuring the quality of essentials like your food water shampoo and even cold medication. Be part of our global success and together we accelerate the discovery development and delivery of solutions that safeguard and improve human health.

Learn about the Danaher Business System which makes everything possible.

The Associate order Management is responsible for Customer Order Processing & Invoicing.

This position reports to the Sr Manager Operations and is part of the Supply chain department located in Bangalore and will be an on-site role

In this role you will have the opportunity to:

Customer Order Evaluation.

• Review and validate customer purchase orders
• Ensure compliance with customer requirements and company policies
• Coordinate with sales logistics customer service and finance teams.
• Support timely order fulfilment and revenue recognition.
• Customer Order Invoicing.
• Generate and process customer invoices accurately and on time.
• Validate order details pricing taxes and billing information.
• Support revenue recognition and month-end closing activities.
• Monitor invoice status and address customer billing queries.
• Independently handle customer queries.
• Respond to customer queries through email phone or other communication channels.
• Coordinate with internal teams to provide accurate information and solutions.
• Maintain clear communication and follow up on open requests.
• Ensure high levels of customer satisfaction and service excellence

The essential requirements of the job include

3-5 years relevant experience in order processing end to end

Any Relevant graduation in Commerce / Management

Order processing Accuracy.

Customer Focus

Strong communication skill.

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It would be a plus if you also possess previous experience in:

• MSCRM
• Microsoft D365

Phenomenex a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Phenomenex we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Phenomenex can provide.

Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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