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Ops Process Trainer- Retail
Job Location:
Monthly Salary:
Posted:
3 September 2026 (3 days ago)
Posted:
Application Deadline:
1 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Role: Ops Process Trainer (Retail)
Location: Chennai
Job Responsibilities:
- Design develop and deliver operations/process training modules across all retail formats.
- Conduct regular training sessions for store managers floor staff and backend support teams.
- Build SOPs for operational efficiency customer service hygiene standards inventory management etc.
- Monitor and evaluate the effectiveness of training programs through audits and store visits.
- Work closely with the operations and HR teams to identify process gaps and implement corrective actions.
- Conduct onboarding training for new joiners and refresher programs for existing staff.
- Drive a culture of continuous learning and service excellence.
- Maintain detailed records of training schedules attendance and feedback.
Candidate Expectations:
- Minimum 8 years of experience in Retail Operations Training or Process Training.
- Prior experience in QSR brands or large-format retail preferred.
