Operations Executive

Description -

Job Summary
This role is responsible for creating and drafting a wide range of marketing materials and leading the update and maintenance of a customer reference database. The role involves executing communication plans targeting diverse audiences and tracking and reporting key performance metrics. Additionally the role includes conducting research on industry trends managing budgets and collaborating with cross-functional teams to ensure successful communication program execution while also providing expertise analysis and fostering a knowledge management culture.

Responsibilities
Creates and drafts direct mail catalog telemarketing brochures spec sheets white papers sales tools newsletters and/or email marketing projects.
Identifies strategic new wins across a business industry or geography and provides timely quality customer references to internal clients.
Leads update and maintenance of customer reference database with information on referenceable customers.
Executes communication plans that strategically target global national regional sub-regional or local audiences.
Tracks measures and reports business group or country measurements of success like calls clicks leads revenue etc.
Conducts research to identify industry trends competitive landscapes and customer preferences.
Tracks budget and expense management manages project budgets as assigned and manages assignments to agencies or contractors as needed.
Participates in coordination with cross-functional teams to ensure the successful execution of communication programs.
Develops conclusions recommendations and written reports contributing proactively through research and data analysis support and sharing knowledge to foster a knowledge management culture.
Works independently on moderate scope problems applying professional expertise exercising judgment and resolving various issues by following company policies and procedures.


Education & Experience Recommended
Four-year or Graduate Degree in Marketing Communications Business Administration or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 2-4 years of work experience preferably in direct marketing communications or a related field or an advanced degree with little or no work experience.

Preferred Certifications
NA

Knowledge & Skills
Change Management
Communication Strategies
Content Creation
Content Development
Content Strategy
Corporate Communications
Customer Relationship Management
Internal Communications
Journalism
Key Performance Indicators (KPIs)
Marketing
Marketing Communications
Media Relations
Newsletters
Press Releases
Project Management
Public Relations
Social Media
Strategic Communication
Thought Leadership

Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope
Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity
Responds to routine issues within established guidelines.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal