Operation Manager

Ankur Lighting is seeking a highly proactive solution-driven and execution-focused Operations Manager who can effectively manage factory operations cross-functional coordination team challenges and day-to-day operational bottlenecks.

The ideal candidate should possess strong leadership planning problem-solving and decision-making abilities with a proven track record of driving operational efficiency and ensuring smooth execution across departments.

This role requires someone who can identify challenges before they become problems take ownership of resolutions and ensure that business operations continue seamlessly.

Key Responsibilities

• Oversee day-to-day factory and operational activities.
  
• Identify operational bottlenecks and implement practical solutions.
  
• Ensure smooth workflow between factory warehouse dispatch and office operations.
  
• Monitor operational performance and drive continuous improvement initiatives.
  

Team Leadership & Problem Resolution

• Manage and guide operational teams to achieve business objectives.
  
• Resolve team-related challenges and ensure effective collaboration.
  
• Foster accountability ownership and performance-driven work culture.
  
• Support team members in overcoming operational and execution challenges.
  

Cross-Functional Coordination

• Coordinate closely with Sales Designing Purchase Accounts Dispatch and After Sales teams.
  
• Ensure smooth communication and information flow between departments.
  
• Address coordination gaps and implement process improvements.
  

Process Improvement & Execution

• Analyze recurring operational issues and implement preventive solutions.
  
• Develop systems SOPs and controls to improve efficiency and accountability.
  
• Drive timely completion of tasks projects and customer commitments.
  

Escalation & Decision Making

• Handle critical operational and customer-related escalations.
  
• Take timely decisions to minimize business disruption.
  
• Ensure quick resolution of challenges affecting productivity quality or customer experience.
  

Experience

• 45 years of experience in Manufacturing Operations Factory Management and Process Management.
  

Key Skills

Strong leadership and team management

Solution-oriented mindset

Process improvement and implementation

Conflict and challenge resolution

Strong follow-up and execution skills

Cross-functional coordination

Decision-making and problem-solving abilities

Operational planning and monitoring