Officer 1, Payments

Job Summary

Youll support Client Services Teams by ensuring banking administration requests and client payments are processed accurately efficiently and within agreed deadlines. Youll develop expertise in banking systems payment processes and time reporting tools while maintaining strong communication with stakeholders. The role focuses on risk mitigation process improvement compliance with procedures and delivering high-quality operational support to both clients and internal teams.

What Youll Do

• Youll process client payments banking administration requests and system updates accurately and within agreed deadlines while responding promptly to client queries and team mailbox requests.
• Youll develop and maintain strong knowledge of banking platforms payment processes Kyriba TMS and time reporting systems to ensure efficient and compliant service delivery.
• Youll collaborate with Client Services Teams provide regular task updates share information with colleagues and support team training and knowledge sharing.
• Youll minimize operational risk by following established procedures and checklists reporting breaches complaints or errors promptly and assisting with error investigations and corrective actions.
• Youll proactively identify process improvements escalate issues early maintain accurate time reporting and pursue ongoing training and development to become a reliable and effective team member.

WHAT WE OFFER:

• Competitive Total Rewards Package: Comprehensive annual compensation including basic salary HRA special allowance provident fund contributions gratuity internet allowance and food allowance.
• Health & Insurance Coverage: Medical insurance group term life insurance and group personal accident insurance for financial security and peace of mind.
• Allowances & Support: Transportation or transportation allowance and shift allowance to support work flexibility and commuting needs.
• Paid Time Off: Generous paid leave to support worklife balance.

Qualifications :

• You have experience in a similar role supported by a strong academic background and a proven ability to take ownership of tasks and responsibilities.
• You possess excellent organizational prioritization and interpersonal skills with the ability to communicate professionally and effectively with a wide range of stakeholders.
• You demonstrate strong attention to detail a positive can-do attitude and the ability to perform accurately under pressure while meeting tight deadlines.
• You are proficient in Microsoft Word and Excel with advanced Excel skills considered an advantage.
• You thrive in a collaborative team environment and bring experience using Kyriba and various global banking platforms to support efficient banking and payment operations.

Additional Information :

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

As a forward-looking business sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.

There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.

Our learning and development programmes and systems enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6500 employees - from 94 nationalities across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.

Were committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.

Remote Work :

No

Employment Type :

Full-time