Office Assistant- BCP
Posted:
1 September 2026 (14 hours ago)
Application Deadline:
29 November 2026
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
1. Vendor Coordination MIS & Documentation
- Coordinate with vendors for onboarding master data updates and maintenance of vendor contact information.
- Maintain centralized MIS dashboards and trackers for vendors service requests incidents employee queries events and administrative expenses.
- Monitor vendor assignments service schedules contract renewals deliverables and SLA compliance ensuring timely follow-up and closure.
- Maintain accurate records of contracts invoices approvals service reports and other administrative documentation.
- Prepare periodic MIS reports dashboards presentations and analytical summaries for review by the Senior Office Analyst and GA Head.
2. Incident & Employee Query Management
- Serve as the primary coordination point for employee requests administrative support vendor-related issues and office service incidents.
- Record and monitor all incidents and service requests in a centralized tracking system capturing request details priority ownership actions taken and resolution timelines.
- Coordinate with internal stakeholders and external vendors to ensure timely issue resolution in accordance with established SLAs.
- Provide regular progress updates to employees and stakeholders until issues are fully resolved.
- Escalate critical recurring or unresolved issues and monitor corrective actions through to completion.
- Identify recurring trends recommend process improvements and provide insights to the GA leadership team.
3. Event & Logistics Coordination
- Support the planning and execution of internal meetings training programs corporate events and employee engagement activities.
- Coordinate event logistics including vendor management catering venue setup seating arrangements materials and scheduling.
- Maintain event documentation attendance records and expense tracking.
4. Expense & Budget Administration
- Track General Administration expenses and maintain invoice and payment records through MIS.
- Support invoice verification submission and coordination with finance teams to ensure timely payment processing.
- Assist in preparing expense reports budget utilization summaries and audit-related documentation.
- Identify discrepancies support reconciliation activities and contribute to cost optimization through accurate reporting.
5. Additional Responsibilities
- Undertake additional administrative and operational responsibilities as assigned by the GA Head to support evolving business and operational requirements.