Enter a job title or keyword
Network Support Executive
Job Location:
Monthly Salary:
Experience Required:
Posted:
12 October 2026 (3 hours ago)
Posted:
Application Deadline:
9 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Resolve guest Wi-Fi login and internet connectivity issues.
Assist guests in connecting to the hotel network and perform MAC address
binding whenever required.
Conduct daily Wi-Fi and mobile signal testing across guest rooms and public
areas.
Identify weak signal zones and escalate them to the NOC team for resolution.
Monitor ISP links and report network outages promptly.
Maintain daily logs of customer complaints resolutions and network activities.
Coordinate with the IT Manager and NOC for issue resolution and preventive
maintenance.
Perform software updates on network devices whenever applicable.
Review and validate manually added devices on a monthly basis and coordinate
with the NOC for system cleanup.
Requirements
Diploma or Degree in Computer Science Information Technology Electronics or
a related field.
13 years of experience in Network Support IT Support Help Desk or Wi-Fi
Support.
Freshers with strong networking knowledge may also be considered.
Basic understanding of networking concepts routers switches wireless access
points TCP/IP and troubleshooting.
Good communication customer service and problem-solving skills.
Willingness to work in shifts and support hotel operations.
Required Skills:
Diploma or Degree in Computer Science Information Technology Electronics or a related field. 13 years of experience in Network Support IT Support Help Desk or Wi-Fi Support. Freshers with strong networking knowledge may also be considered. Basic understanding of networking concepts routers switches wireless access points TCP/IP and troubleshooting. Good communication customer service and problem-solving skills. Willingness to work in shifts and support hotel operations.
Required Education:
Any Graduate
