Network Operations Lead

Location: Chennai

Experience: 12 15 Years

Work Mode: Hybrid

We are looking for an experienced Network Operations Lead to manage and drive APAC Network Operations for a leading global banking organization. The ideal candidate will have strong expertise in network operations NOC management service assurance vendor management and large-scale enterprise banking networks.

• Lead APAC Network Operations and ensure end-to-end network performance and service availability.
• Manage 24x7 NOC operations incident resolution change implementation and service improvements.
• Drive ITSM processes including Incident Change and Problem Management.
• Manage network operations teams and multiple vendors to achieve agreed SLAs RTO and RPO targets.
• Present operational metrics and service reports to stakeholders and senior management.
• Lead transition activities from project implementation to operations.
• Ensure audit compliance and regulatory adherence.
• Develop incident response plans and foster a culture of continuous improvement.

• 12 15 years of experience in Network Operations Network Implementation and Enterprise Network Management.
• Minimum 7 years of experience leading NOC operations.
• Strong expertise in Cisco SD-WAN Routing Switching Firewalls Proxy and Load Balancers.
• Hands-on experience with Cisco Palo Alto F5 Check Point and Fortinet technologies.
• Good understanding of SASE solutions preferably Zscaler.
• Experience with network monitoring tools such as SolarWinds PRTG or Nagios.
• Strong knowledge of ServiceNow and ITSM processes.
• Experience managing teams of 10 20 members.
• Understanding of Data Center Operations and Banking Network Environments.

• Banking or Financial Services domain experience.
• Certifications such as CCNP CCIE PCNSE NSE-7 or ITIL.
• Familiarity with regulatory requirements such as MAS and RBI.