Mortgage Claims Process Specialist

Job Description : Mortgage Claims

Location: Hyderabad
Type: Work From Office
Requirement : 2

Budget: Upto 5 LPA

Work Hours: US Shift (Night Shifts)

Job Description: Mortgage Claims

Position Overview: A Mortgage claims Process Specialist is responsible for managing and overseeing mortgage accounts that are involved in Claim proceedings. This role requires a detailed understanding of Claims process knowledge review of transaction classification of expenses claimable & non claimable review of claim supporting documentation & reconciliation of expenses. Detailed knowledge of Intake Team Initial Claim Suplimental Claim Disputes Management

Key Responsibilities:

Claims Management:

• Review transactions identify the required claims supporting documents gather the respective supporting documents & prepare claims package
• Coordinate with vendors to gather missing supporting documents Invoices & detailed summary of the work performed.
• Monitor submitted claims review & create work around for the disputed claims/rejected claim transactions.
• Reconciliation of expenses filed for claims v/s claims received & work towards account adjustment
• Preparation of loss analysis as pre GSE & NON-GSE claims filing requirements.

Compliance and Regulatory Adherence:

• Ensure compliance with GSE & NON-GSE Claims requirements
• Ensure adherence to all investor guidelines company policies and regulations related to Claims and mortgage servicing.

Documentation and Reporting:

• Review of transactions advanced & segregate the advance as per Claims filing guidelines
• Prepare of Tax & Insurance corporate advances on behalf of borrower & gather supporting documentation for claims
• Prepare reports & status of the claim’s month over month for management review

Troubleshooting and Problem Solving:

• Investigate discrepancies or issues related to claims management such as inaccurate claims or missing documentation.
• Work with Vendors internal team such as Escrow Foreclosure Property Preservation & Inspections Bankruptcy Appraisal & REO teams and other loan servicing teams to resolve issues related to disputed claims matters as necessary.

Required Skills and Qualifications:

• Bachelor’s degree in business Finance or related field.
• Relevant experience in mortgage servicing preferably with experience in mortgage claims process.
• Strong knowledge of MGIC FHA VA GSE NON-GSE Insured & Conventional claims.
• Familiarity with mortgage servicing software and systems i.e. MSP LPS Claims Management & LPS Invoice management.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Problem-solving skills and ability to handle complex cases with legal and financial implications.

Preferred Skills:

• Knowledge of mortgage industry guidelines (Fannie Mae Freddie Mac etc.)
• Experience working with FHA VA Freddie FNMA MGIC Claims.
• Certification or training in Claims for mortgage servicing.

Required Skills:

Claims management Transaction review Classification of expenses Claims documentation review Expense reconciliation Intake Team process knowledge Initial Claim processing Supplemental Claim processing Disputes management Compliance with GSE and NON-GSE Claims requirements Investor guidelines adherence Company policy adherence Regulatory adherence Tax and Insurance preparation Corporate advances management Reporting Month over month claim status reporting Troubleshooting Problem solving Vendor coordination Escrow knowledge Foreclosure process knowledge Property Preservation Inspections Bankruptcy Appraisal REO teams coordination Mortgage servicing software MSP LPS Claims Management LPS Invoice management Organizational skills Attention to detail Written and verbal communication skills Independent work Teamwork Fast-paced environment Problem-solving Handling complex legal and financial cases Knowledge of Fannie Mae guidelines Knowledge of Freddie Mac guidelines