Moogsoft AIOps Engineer

Role Purpose

The purpose of this role is to design solution architecture for cross-system interactions and business logic integration ensuring seamless interoperability across multiple applications.

Title:Moogsoft AIOps Engineer

Total years of experience: 7years to 17years of experience

Location:Anywhere in India

Platform Management:

Deploy configure and maintain Moogsoft AIOps (On-prem / Moogsoft Cloud)

Customize event ingestion normalization and enrichment pipelines

Configure alert correlation clustering and noise reduction policies

Perform Moogsoft upgrades patches and performance tuning

Integrate Moogsoft with monitoring tools such as:

Splunk Dynatrace AppDynamics Prometheus Nagios etc.

Work with REST APIs webhooks and data pipelines

Implement automation using:

Python / Shell scripting

ITSM tools (ServiceNow BMC Remedy Jira etc.)

Build event workflows for incident creation and auto-remediation

Event & Incident Management

Configure:

Alerts Situations Incidents lifecycle

Design correlation rules similarity algorithms and noise suppression

Monitor real-time events and improve MTTR (Mean Time to Resolution)

Create dashboards and reports for operational insights

Data & AI Operations

Tune AI algorithms for better event deduplication and clustering

Analyze historical data to improve:

Alert quality

Incident prediction

Work with data sources like:

Logs metrics traces

Strong experience with:

Moogsoft AIOps (v9 / Cloud preferred)

Knowledge of:

Linux/Unix systems

JSON REST APIs

SQL / NoSQL databases

Scripting:

Python Shell or JavaScript

Monitoring tools integration experience

AIOps / Monitoring Knowledge

Understanding of:

Event correlation

Alert noise reduction

Root cause analysis (RCA)

and strong knowledge of ITIL processes