MIS-Team Leader
Job Summary
Job Description (JD) MIS Team Leader
Job Title: MIS Executive
Department: Operations
Location: Thane
Reporting To: Supervisor / Assistant Manager
Job Summary
We are looking for a detail-oriented and analytical MIS Executive to manage maintain and analyze business data and generate timely reports for management. The role involves handling large datasets preparing dashboards tracking key performance indicators (KPIs) and supporting decision-making through data-driven insights.
Key Responsibilities
- Prepare and maintain daily weekly and monthly MIS reports.
- Generate operational recruitment attendance productivity and performance reports as required.
- Collect validate and analyse data from multiple sources.
- Create and maintain dashboards using Excel and reporting tools.
- Monitor data accuracy and ensure timely reporting.
- Prepare trend analysis and performance tracking reports.
- Support management with ad hoc reports and data requests.
- Coordinate with various departments to gather and consolidate information.
- Identify process improvement opportunities through data analysis.
- Maintain records and databases with high levels of accuracy.
- Automate repetitive reporting processes wherever possible.
Required Skills
- Strong knowledge of Microsoft Excel (VLOOKUP HLOOKUP Pivot Tables XLOOKUP IF formulas Conditional Formatting Charts Macros preferred).
- Good understanding of MIS reporting and data analysis.
- Proficiency in PowerPoint and MS Office Suite.
- Knowledge of Power BI or Tableau will be an added advantage.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and data accuracy.
- Good communication and stakeholder management skills.
Educational Qualification
- Graduate in any discipline.
- Certification in Advanced Excel MIS Data Analytics or Power BI preferred.
Experience
- 2 to 6 years of experience in MIS reporting data analysis or reporting support.
- Experience in BPO Shared Services Recruitment or Operations environment preferred.
Key Performance Indicators (KPIs)
- Timely delivery of reports.
- Data accuracy and quality.
- Dashboard maintenance and automation.
- Turnaround time for ad hoc reports.
- Process improvement initiatives implemented.
Preferred Candidate Profile
- Strong analytical mindset.
- Ability to work with large volumes of data.
- Good organizational and time management skills.
- Ability to work under deadlines and handle multiple tasks simultaneously.
Employment Type: Full-Time
Shift: Rotational (as per business requirement)
Walk In to below address Monday to Friday between 12.00pm to 4.00pm
Thane One201
DIL Complex
Thane West-400610
Contact Name Sameer
Required Experience:
Manager
About Company
DATAMARK, Inc. is a prominent Contact Center and Business Process Outsourcing (BPO) company based in El Paso, Texas, established in 1989. It serves Fortune 500 companies and major enterprises, operating across the U.S., Mexico, and India. Our services include omnichannel, multilingual ... View more